Room Inspector

About the Role

The Housekeeping Supervisor is responsible for overseeing daily cleaning operations, managing housekeeping staff, ensuring room cleanliness, handling guest concerns, maintaining inventory, and supporting other departmental needs. • Makes up morning work assignments to ensure all rooms in the building are properly maintained in accordance with cleanliness standards • Supervises the activities of housekeepers • Maintains company productivity standards • Trains department personnel. Checks quality of work performed and makes appropriate corrections and changes as necessary • Handles guest complaints concerning housekeeping service or refers problems to management for adjustment • Notifies maintenance of any needed repairs • Personally inspects all rooms daily to ensure cleanliness standards are being met • Lists and itemizes lost and found items by the report and logs them in accordance with company policy • Checks any vacant rooms for condition and possible occupancy, reporting any discrepancies to Management, Front Desk and Maintenance • Supervises the keeping of all storage areas and linen rooms in a clean and satisfactory condition, as well as, stocked with needed items • Reports and delivers valuable items to the Manager's Office as early as possible after a guest has checked out or they have been found • Maintaining accurate inventory records • May assist in cleaning rooms based on personnel needs and season

Key Responsibilities

• ▸work assignments
• ▸staff supervision
• ▸quality checks
• ▸guest complaints
• ▸inventory control
• ▸room inspections

What You Bring

Successful candidates must meet physical and interpersonal requirements, such as ability to lift 25 lb, navigate stairs, perform frequent kneeling and reaching, and maintain professional appearance and communication skills. • Must be able to carry up to 25 lbs without assistance • Must have excellent communication and interpersonal skills with the ability to interact with many types of personalities • Must be able to walk and climb/descend stairs approximately 30% of the time • Must be able to frequently kneel, reach, crawl, and twist torso as needed to accomplish required tasks

Requirements

• ▸lift 25lb
• ▸communication
• ▸interpersonal
• ▸stair navigation
• ▸kneeling
• ▸physical stamina

Benefits

Embark on an exciting hotel career with Crown Hotel & Travel Management, LLC, offering a range of opportunities from front‑line guest interaction to behind‑the‑scenes hospitality roles and pathways for growth within the industry. The position can be either full‑time or part‑time, with weekend work required. The company provides a competitive benefits package that includes medical, dental and vision insurance, supplemental coverage, enhanced paid time off, paid training and a strong company culture. • Insurance (Medical, Dental and Vision) • Supplemental Insurance • Enhanced Paid Time Off (PTO) Plan • Paid Training • Fantastic Company Culture

Work Environment

Onsite