Milton Cat
Privately‑held Caterpillar dealer across the Northeast offering earthmoving and power systems rentals, sales & support.
Outside Sales Representative – Parts and Service
Sell Caterpillar parts/services, manage accounts, and support generator customers.
Job Highlights
About the Role
• Build and maintain strong customer relationships; recommend parts and service solutions • Promote product support programs such as loadbank testing, cooling system service, and engine/generator overhauls • Develop and sell maintenance contracts • Provide accurate parts and service quotes • Track competitor parts and service offerings • Report lost parts and service sales • Meet sales, profit, unit, and close‑ratio targets • Keep machine population data current for assigned territory • Coordinate service and parts delivery to ensure superior customer experience • Generate new business and achieve sales goals • Deliver training and support for equipment operation and maintenance • Maintain customer accounts in CRM software • Provide after‑hours support as needed • Participate in trade events and maintain industry organization memberships
Key Responsibilities
- ▸customer relationships
- ▸service delivery
- ▸maintenance contracts
- ▸parts quoting
- ▸crm management
- ▸training support
What You Bring
Applicants must apply online; mailed, emailed, or hand‑delivered resumes will not be considered. A background check and drug test are required as part of the pre‑employment process, and we are an equal‑opportunity employer that embraces diversity. • Associate degree or trade school certification plus high school diploma • 3–5 years experience supporting prime/standby generators in parts or service roles • 3–5 years direct generator‑industry experience (sales/support, facility management, wholesale, or rental) • Proficiency with Microsoft Office and CRM systems • Strong written and verbal communication skills • Excellent problem‑solving, attention to detail, and proactive customer‑first mindset • Ability to work independently, manage time, and stay organized in a fast‑paced environment • Willingness to work after hours and travel for training, including occasional overnight stays • Valid driver’s license with clean record and basic math skills • Preferred: experience in sales or territory management • Preferred: knowledge of Caterpillar products • Preferred: background with diesel/gas engines or generator‑related business
Requirements
- ▸associate degree
- ▸microsoft office
- ▸crm
- ▸generator experience
- ▸problem solving
- ▸caterpillar
Benefits
The position offers a starting compensation range of $70,000‑$100,000, comprising a base salary plus a performance‑based commission structure. Outside Sales Representatives typically earn within this range in the first year, with unlimited earning potential in subsequent years. Milton CAT is the Northeast’s exclusive distributor of Caterpillar equipment, engines, and generators. As a privately held company, we value our employees, invest in their growth, and provide a comprehensive benefits package. • Competitive base salary with commission and unlimited earning potential • Bonus potential • Paid time off plus 8 paid holidays • Health, dental, and vision insurance for employee and family • Disability and life insurance • Retirement plan with company match • Tuition reimbursement after one year of service • Safety and wellness programs • Extensive training and career development opportunities
Work Environment
Field