HVAC Equipment Commissioning Manager

About the Role

The Equipment Commissioning Manager (EqCM) supports the Equipment North America organization on startup, warranty, and service coordination. Reporting initially to the Regional Service Manager and later to the Branch Service Manager, the EqCM works closely with the HVAC Equipment Operations Manager, Customer Resource Coordinator, and other stakeholders to serve as the single point of contact for equipment contracts. • Support EqNA sales during estimates by determining service type (S/R or Service Mechanical) based on project scope. • Provide custom quotes for service items outside PCAT policy. • Verify branch technicians are trained for secured contracts and coordinate training with TBSM and BSM. • Attend RTO meetings for complex or PSA projects and flag service/warranty concerns. • Validate PSA details with SAE/Project Owner and supply required documentation. • Conduct weekly service turnover meetings with SAEs and BOM to track service scopes and report status. • Introduce Connected Service capabilities to customers. • Coordinate scheduled work and changes directly with EqNA customers. • Ensure asset records in NxGen are correctly created and assigned. • Manage FOB Destination deliveries and communicate updates to SAE and customers. • Confirm warranty information in Warranty Navigator and resolve discrepancies with SAE and admin team. • Monitor Long‑Term Storage requirements and coordinate with SAE and customer. • Promote use of Pronto Forms for pre‑startup checklists, inspections, and warranty work. • Complete startup tasks, resolve issues, and provide startup documentation to customers. • Record startup dates in NxGen and register equipment in Warranty Navigator for certification. • Ensure prompt invoicing of service requests upon scope completion. • Act as first contact for warranty requests, dispatch technicians, and file claims. • Escalate and resolve obstacles to warranty work, including parts and resource availability, to accelerate cash collection. • Provide technical support for EqNA customers as needed. • Manage multiple projects simultaneously with professionalism.

Key Responsibilities

• ▸nxgen records
• ▸warranty navigator
• ▸pronto forms
• ▸startup documentation
• ▸service estimates
• ▸customer coordination

What You Bring

Candidates must have 10+ years of industry experience or a technical engineering/construction degree, strong Microsoft Office skills, and excellent communication and interpersonal abilities. Preferred qualifications include a BA in Engineering or Construction, HVAC equipment knowledge, and advanced MS Office proficiency. The salary range is $89,000–$121,000, complemented by a competitive benefits package. • 10+ years industry experience or technical engineering/construction degree. • Proficient with Microsoft Office (Word, Excel, Outlook), Adobe Writer, Windows OS. • Ability to work independently and collaboratively. • Excellent verbal and written communication. • Strong interpersonal, collaboration, and conflict‑resolution skills. • Represent Johnson Controls positively across technical levels. • Detail‑oriented and organized. • Preferred: BA in Engineering or Construction. • Preferred: HVAC equipment knowledge. • Preferred: Advanced MS Office proficiency.

Requirements

• ▸10+ yrs
• ▸engineering degree
• ▸microsoft office
• ▸adobe writer
• ▸hvac
• ▸communication

Benefits

Johnson Controls is a global leader in smart, healthy, and sustainable buildings, dedicated to reimagining building performance for people, places, and the planet. The company offers a collaborative environment where employees can develop through meaningful projects and learning opportunities. The organization emphasizes physical, financial, and emotional wellbeing, providing an empowering culture where every voice is heard. Employees enjoy a supportive atmosphere that encourages growth and work‑life balance. Compensation includes a competitive base salary, a comprehensive bonus program, and three weeks of paid vacation plus holidays and sick time. A full benefits suite—401(k), medical, dental, vision—starts day one, along with extensive product training, cross‑training, and a Zero‑Harm safety policy.

Work Environment

Field