Sunbelt Rentals, Inc.
Provides equipment & tool rentals and engineered solutions across industries to support projects and operations.
Service Coordinator
Coordinate equipment service, dispatch mechanics, manage parts inventory, handle customer issues.
Job Highlights
About the Role
The Service Coordinator role involves coordinating the servicing of company and customer equipment, ensuring timely dispatch of mechanics and rental tools, managing parts supply, and handling customer inquiries and complaints. • Coordinate and ensure the timely and accurate dispatch of field service mechanics for preventive maintenance • Coordinate and ensure the timely and accurate dispatch of rental equipment and tools to customers • Direct the supply of parts to shop mechanics, other branches, and customers • Direct the operations of the Parts Department to maintain appropriate inventories and minimize costs • Prepare work schedules and handle service calls to meet customer needs and assure equipment availability • Order parts to maintain adequate supplies • Work with equipment vendors to learn maintenance requirements and capabilities of new inventory • Handle customer complaints regarding equipment condition or operation
Key Responsibilities
- ▸dispatch mechanics
- ▸rental dispatch
- ▸parts supply
- ▸inventory management
- ▸service scheduling
- ▸vendor liaison
What You Bring
• High School Diploma, preferred • Valid driver's license • Strong experience with parts inventory management • Knowledge of purchasing process including optimum order sizing for reduced cost • Basic computer skills • Supervisory skills • Flexible approach to problem solving
Requirements
- ▸high school
- ▸driver's license
- ▸inventory management
- ▸purchasing
- ▸computer skills
- ▸supervisory
Benefits
Sunbelt Rentals aims to be the customer's first choice in equipment rental, offering a vast fleet of pumps, scaffolding, construction tools, and more, backed by knowledgeable staff and superior service. The company invests heavily in its workforce, providing competitive benefits and extensive on‑the‑job training for eligible employees. The position requires physical activity such as bending, squatting, and lifting 50 pounds or more, and may involve indoor and outdoor work. Sunbelt Rentals is an Equal Opportunity Employer and provides reasonable accommodations as required by law. Compensation ranges from $18.99 to $26.11 hourly, with the exact rate depending on location, education, training, and experience. Full‑time employees become eligible for a comprehensive benefits package after 30 days, covering health, retirement, paid time off, tuition reimbursement, and more. Sunbelt Rentals values diversity, teamwork, and career advancement, encouraging veterans and promoting a culture of recognition and growth across its more than 1,000 North American locations. • Medical, dental, and vision insurance • 401(k) retirement plan with match • Volunteer time off • Short‑term and long‑term disability coverage • Accident, life, and travel insurance • Flexible spending accounts • Tuition reimbursement options • Employee Assistance Program (EAP) • Length of service awards • Paid parental leave • Paid holidays and paid time off (including 12‑25 vacation days based on tenure) • 5 sick days per year • 2 half‑day holidays, 2 floating holidays, 1 inclusion day, and 1 volunteer day
Work Environment
Field