Inside Sales Representative – On-Site in Woburn

About the Role

In this role you will build rapport and trust with potential customers, generating free consultation appointments for the outside sales department. You will field inbound and outbound calls, identify customer needs, clarify information, provide solutions, and collaborate with sales teams to cultivate growth opportunities. You will also participate in weekly training, engage in team‑building and mentorship initiatives. • Generate free consultation appointments by building rapport with prospects • Handle inbound and outbound calls to qualify and schedule appointments • Identify customer needs and present tailored solutions • Collaborate with sales teams to grow customer accounts

Key Responsibilities

• ▸appointment setting
• ▸lead qualification
• ▸needs assessment
• ▸solution pitch
• ▸sales collaboration
• ▸team training

What You Bring

The ideal candidate has experience handling inbound and outbound calls in a performance‑driven environment, with prior roles in confirmation, appointment setting, or dispatch preferred. Familiarity with Five9, tech‑savvy data entry, Microsoft Office, and CRMs is a plus, along with weekend availability. Strong communication, confidence with prospects, multitasking ability, positivity, flexibility, determination, a persuasive personality, high energy, attention to detail, and self‑motivation are required. A high school diploma or equivalent is required. • Experience in call handling, appointment setting or dispatch required • Tech‑savvy with Five9, Microsoft Office, and CRM platforms • Weekend availability and strong communication skills required • High school diploma or equivalent

Requirements

• ▸five9
• ▸microsoft office
• ▸crm
• ▸call handling
• ▸high school
• ▸communication

Benefits

Rite Window, a Renuity company. Inside Sales Representative. Earn up to $60,000 to $80,000/yr! 11a-7p Tuesday-Saturday OR Sunday-Thursday schedule! In‑office position. The home improvement industry is broken. Renuity is here to fix it. We’ve united seven of the most trusted home renovation companies in America under one powerful brand – Renuity. Together we’re on a mission to revolutionize home improvement, making it faster, easier, and stress‑free to upgrade your home inside and out. Whether it’s a new bath, a custom closet, or exterior upgrades, we help people create homes they love – without the hassle. With expert teams in 36 states and counting, there’s probably a Renuity home in your neighborhood. And we’re just getting started. If you’re ready to build the future of home improvement, join us. What we offer includes hourly base pay plus uncapped commissions, an average first‑year income up to $80,000, growth opportunities based on merit, medical, dental, life and disability insurance, paid holidays and PTO, a competitive 401(k) matched by Renuity, and company wellness incentives. • Earn $60k–$80k+ annually with uncapped commissions • Hourly base pay plus performance bonuses • Medical, dental, life, and disability insurance • Paid holidays, PTO, and 401(k) match • Weekly training, team‑building, and mentorship programs

Work Environment

Field