Jll
JLL provides professional services in real estate and investment management worldwide.
Hospitality Ambassador
Front‑line hospitality rep delivering guest experience, event support & operations.
Job Highlights
About the Role
The Hospitality Ambassador serves as the frontline representative of the Netflix workplace experience, creating exceptional first impressions while supporting comprehensive hospitality operations. This role blends event coordination, guest services, and operational excellence to foster an inclusive, vibrant culture that reflects Netflix’s values and exceeds employee expectations. Key responsibilities include supporting the planning and execution of employee engagement events and cultural activities, delivering personalized hospitality for employees, VVIPs, and visitors, and maintaining professional front‑of‑house environments through daily checks and coordination with IT and cleaning teams. The role also involves managing vendor relationships, conducting quality‑control inspections, handling work‑place amenity and equipment requests via ticketing systems, and providing administrative support to the Hospitality Lead. • Support planning and execution of employee engagement events and cultural programs. • Provide best‑in‑class hospitality for employees, VVIPs, and visitors, including security protocols. • Conduct daily checks of front‑of‑house spaces and coordinate with IT and cleaning teams. • Manage meeting‑room reservations, mail, courier services, and office‑supply inventory. • Oversee vendor interactions, perform quality‑control inspections, and flag issues to management. • Handle workplace amenity, equipment, and service requests through ticketing systems. • Create and track requests via Slack and other platforms, escalating as needed. • Provide administrative support to the Hospitality Lead for efficient operations.
Key Responsibilities
- ▸event planning
- ▸guest services
- ▸front‑of‑house
- ▸vendor management
- ▸ticketing system
- ▸inventory management
What You Bring
JLL empowers you to shape a brighter way by combining world‑class services, advisory, and technology for clients. We are committed to hiring the best talent, helping people thrive, grow meaningful careers, and find a place where they belong, whether they have deep real‑estate, skilled‑trade, or technology experience.
Requirements
- ▸real estate
- ▸skilled trade
- ▸technology
- ▸advisory
- ▸talent
- ▸growth
Work Environment
Office Full-Time