Operations Specialist

About the Role

The specialist partners closely with the Operations Manager and Managing Principal to oversee facilities, technology, and vendor management while serving as the primary point of contact for internal and external stakeholders. Responsibilities include supporting business continuity planning, recruiting and onboarding processes, managing office supplies and moves, tracking expenses, processing invoices, and assisting with budget administration using Workday and Salesforce. The role also prepares routine and ad‑hoc financial reports, maintains data accuracy in CRM systems, leads cross‑functional projects to improve efficiency, and collaborates with counterparts in other markets. Additional duties involve event planning, training programs, internal communications, high‑level administrative support, and ensuring compliance with company policies and regulatory requirements. • Coordinate facilities, technology, and vendor management to ensure smooth office operations. • Serve as primary liaison for internal and external stakeholders, organizing meetings and events. • Support business continuity and emergency preparedness planning. • Assist HR with recruiting, onboarding, offboarding, and maintain accurate staff records. • Manage office supplies, equipment, maintenance requests, and oversee office relocations. • Track expenses, process invoices, and help administer budgets using Workday and Salesforce. • Produce routine and ad‑hoc financial reports and analyses for leadership. • Maintain data integrity in CRM systems, attributing expenses to deals and reconciling budgets. • Lead or support cross‑functional projects aimed at improving operational efficiency. • Collaborate with market counterparts to share best practices and drive continuous improvement. • Contribute to event planning, training initiatives, and internal communications. • Provide executive administrative support, including calendar management, travel arrangements, and expense reporting. • Ensure compliance with company policies, licensing requirements, and regulatory standards. • Work on‑site five days a week with a self‑motivated, customer‑service orientation.

Key Responsibilities

• ▸facilities management
• ▸vendor management
• ▸workday
• ▸salesforce
• ▸financial reporting
• ▸stakeholder liaison

What You Bring

The Operations Specialist is a key contributor to the seamless functioning of Cushman & Wakefield’s Tampa office, acting as the right hand to the Operations Manager and providing direct support to the Managing Principal. This role is ideal for a self‑starter who thrives in a fast‑paced environment, tackles challenges head‑on, and demonstrates strong problem‑solving skills. The Specialist ensures operational excellence by coordinating administrative, financial, and office‑management activities, driving process improvements, and supporting strategic initiatives. Candidates should hold a bachelor’s degree or equivalent experience and have 3–5 years of administrative, operations, or executive support experience in a professional services or corporate setting. Advanced proficiency in Microsoft Office Suite is required, and familiarity with Workday, Salesforce, and CRM platforms is preferred. Strong organizational, project‑management, communication, and problem‑solving skills, along with high attention to detail and the ability to work independently and collaboratively, are essential. The position requires on‑site presence five days a week and a customer‑service orientation with a growth mindset. • Hold a bachelor’s degree (preferred) and 3–5 years of relevant administrative or operations experience. • Demonstrate advanced Microsoft Office skills and familiarity with Workday, Salesforce, and CRM platforms. • Exhibit strong organizational, project‑management, communication, and problem‑solving abilities.

Requirements

• ▸bachelor's
• ▸3-5 years
• ▸microsoft office
• ▸workday
• ▸salesforce
• ▸problem solving

Benefits

Joining Cushman & Wakefield offers exposure to all facets of business operations, clear pathways for professional growth, and a competitive salary ranging from $68,000 to $80,000. Employees receive a comprehensive benefits package that typically includes health, vision, dental, flexible spending accounts, retirement plans, life and disability insurance, and paid time off. The firm is an equal‑opportunity employer committed to diversity and inclusion. • Receive a salary of $68,000–$80,000 plus health, vision, dental, retirement, life/disability insurance, flexible spending accounts, and paid time off.

Work Environment

Office Full-Time