Carrier
Innovative leader in building solutions, delivering energy-efficient technologies for comfort and sustainability.
Program Manager, Food
Manages customer cold chain programs to improve temperature-sensitive food logistics
Job Highlights
About the Role
• Interact with customers and their representatives to understand and improve their cold‑chain processes. • Present at customer and industry events to showcase program outcomes. • Facilitate information flow among cross‑functional team members. • Provide expertise in perishable food handling, process improvement, and cold‑chain management. • Identify improvement opportunities and recommend corrective actions for customer cold chains. • Manage databases, analyze data, and generate detailed reports. • Continuously develop skills in cold‑chain expertise and industry best practices.
Key Responsibilities
- ▸client interaction
- ▸data management
- ▸process improvement
- ▸cold‑chain expertise
- ▸team coordination
- ▸presentations
What You Bring
The Program Manager works within a cross‑functional team that includes account managers, client services, data analysts, project managers, industrial engineers, and field technicians, and partners with QA and operations leaders at large food retailers. Success requires strong customer‑service skills and the ability to communicate effectively with stakeholders at all levels. • Bachelor’s degree required. • Minimum 4 years experience in supply chain, food distribution, cold‑chain management, transportation, or refrigeration. • Ability to travel up to 25 % within the US and Canada. • Preferred: degree in Agricultural Economics, Post‑Harvest, Mathematics/Statistics, or Food Science and strong understanding of food distribution and refrigeration.
Requirements
- ▸bachelor’s
- ▸4+ years
- ▸supply chain
- ▸cold‑chain
- ▸travel
- ▸customer service
Benefits
Applications are accepted for at least three days after posting; the position offers a salary range of $98,750‑$138,250 and may include short‑term cash incentives. Carrier is an Equal Opportunity Employer and provides affirmative action for individuals with disabilities and protected veterans. • Health‑care coverage including medical, dental, vision and wellness incentives. • Retirement plans. • Paid time off: vacation, sick, personal, holidays, and various leaves (birth, adoption, parental, etc.). • Short‑term and long‑term disability insurance. • Life insurance and accidental death & dismemberment coverage. • Tax‑advantaged accounts such as HSA, healthcare spending, and dependent‑care spending accounts. • Tuition assistance and potential short‑term cash incentives.
Work Environment
Onsite