Hilton Grand Vacations
Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.
Front Desk Clerk - Full time
Check-in/out guests, handle requests, process payments, and support front desk operations.
Job Highlights
About the Role
• Check in/out owners and guests and respond promptly to their requests • Assist with reservations changes, generate invoices, collect payments, and maintain safety deposit boxes • Receive and coordinate housekeeping or maintenance work orders with appropriate departments • Restock front‑desk supplies and complete daily checklists collaboratively with teammates • Provide professional, courteous service with strong verbal and written English skills
Key Responsibilities
- ▸check‑in/out
- ▸invoice generation
- ▸payment collection
- ▸work order coordination
- ▸supply restocking
- ▸customer service
What You Bring
We are seeking a Front Desk Clerk for the Cancun Resort in Las Vegas. In this role you will ensure every interaction with owners and guests is positive and memorable from arrival through departure. • Multi‑task, prioritize duties, and adapt to schedule changes or short‑notice shift coverage • Preferred: prior front‑desk clerk experience and credit/debit card transaction processing
Requirements
- ▸multi‑task
- ▸adaptability
- ▸front desk
- ▸card processing
Benefits
Don't miss out on this fantastic opportunity to work with a successful and growing company. Hilton Grand Vacations aims to make someone's day every day by providing guests memorable experiences in exciting, positive environments. Hilton Grand Vacations has been recognized for work‑life balance, family‑friendly benefits, and inclusion, earning accolades such as Newsweek's "America's Greatest Workplaces for Parents & Families". The company celebrates diversity and fosters a culture of belonging among its 14,000+ team members. We are an equal‑opportunity employer and provide reasonable accommodations for individuals with disabilities throughout the hiring process and employment. All U.S. hourly team members not covered by a collective bargaining agreement are eligible for daily pay. Join our award‑winning, innovation‑driven resort operations team and become the heart of exceptional guest experiences. Your role will help create lifelong memories for members and guests while supporting your own career growth. • Competitive health, dental, and vision benefits plus daily pay • Recognition programs, employee stock purchase, 401(k) match, and tuition reimbursement • Paid vacation, sick days, travel discounts, and employee assistance program
Work Environment
Onsite