Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, both indoors and outdoors, assessing customer storage needs, recommending solutions, and selling packing and moving supplies. They conduct daily unit inspections to verify inventory and availability, audit cash drawers, make bank deposits, and keep customers current on payments through reminder and collection calls. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to ensure inventory accuracy and readiness • Audit cash drawers, make bank deposits, and manage payment reminders and collections • Lift and move items up to 35 lb; spend up to 50% of time outdoors, including stairs and large doors • Perform cleaning, sweeping, mopping, and maintain exterior grounds and curb appeal

Key Responsibilities

• ▸customer assessment
• ▸unit inspection
• ▸cash management
• ▸item lifting
• ▸cleaning
• ▸grounds maintenance

What You Bring

Physical requirements include the ability to lift or move items up to 35 lb, walk around facilities spending up to 50% of time outdoors, climb stairs, and open large doors. The role also involves routine cleaning, sweeping, mopping interior areas, and maintaining exterior grounds and curb appeal. Qualified candidates have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food, and must possess a valid driver’s license and personal vehicle for traveling between work locations, with mileage reimbursement available. • Require valid driver’s license and personal vehicle for travel between locations (reimbursement provided) • Prior experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸customer service
• ▸retail experience
• ▸physical ability
• ▸cleaning

Benefits

Public Storage, the self‑storage industry leader, is hiring now and offers a starting wage of $15.00 per hour. Team members enjoy a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm) and become eligible for full‑time benefits after averaging 20+ hours per week. Benefits cover medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion, and invites applicants to join the industry’s #1 team. • Earn $15 per hour with flexible full‑time schedule (9:30 am‑6 pm, weekends to 5 pm) • Eligibility for full‑time benefits after 20+ hours per week: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for property travel • Performance‑based bonuses available for property managers

Work Environment

Field