Assistant Community Manager

About the Role

Resident Engagement & Customer Service responsibilities include being the friendly face and main point of contact for residents and visitors, responding to resident needs with empathy and professionalism, conducting community tours—both walk‑ins and those scheduled by the Regional Sales Team, supporting move‑ins and move‑outs to ensure seamless experiences, and escalating resident concerns to leadership as needed. Community Operations duties involve inspecting homes before move‑in to ensure quality, walking the property to identify maintenance or curb‑appeal issues, assisting in planning and executing resident events, and helping to uphold safety standards and community policies. Administrative Support tasks consist of maintaining accurate resident records, assisting in preparing community reports, and handling day‑to‑day admin responsibilities as assigned. • Serve as primary point of contact for residents and visitors. • Respond empathetically and professionally to resident inquiries and issues. • Conduct scheduled and walk‑in community tours. • Facilitate smooth move‑ins and move‑outs. • Escalate resident concerns to leadership when necessary. • Inspect units pre‑move‑in for quality assurance. • Identify and report maintenance or curb‑appeal deficiencies. • Assist in planning and executing resident events. • Ensure compliance with safety standards and community policies. • Maintain accurate resident records and prepare community reports. • Provide day‑to‑day administrative support.

Key Responsibilities

• ▸resident liaison
• ▸move‑ins
• ▸unit inspection
• ▸maintenance audit
• ▸event coordination
• ▸records reporting

What You Bring

Join Our Team as an Assistant Community Manager – Create Exceptional Resident Experiences and Keep Our Communities Thriving! Are you a customer service champion, an organized problem‑solver, and a collaborative team player ready to make a difference? Morgan Properties is seeking an Assistant Community Manager who thrives on creating memorable resident experiences and supporting smooth community operations—often across multiple sites. This role offers the chance to make a real impact by delivering outstanding resident experiences, applying a sharp eye for detail, and confidently managing multiple priorities with a positive outlook. The successful candidate will have at least two years of customer‑service experience, excellent communication and interpersonal skills, strong problem‑solving and organizational abilities in a fast‑paced environment, and a valid driver’s license with willingness to travel between communities. • Minimum two years of customer‑service experience required. • Excellent communication, problem‑solving, and organizational skills. • Valid driver’s license and willingness to travel between sites.

Requirements

• ▸customer service
• ▸2+ years
• ▸problem solving
• ▸communication
• ▸organizational
• ▸driver's license

Benefits

Morgan Properties offers a competitive compensation package that includes an hourly wage of $21‑$24, a 20% apartment rental discount, quarterly $300 Morgan Essentials payment, renewal commissions, tuition reimbursement, comprehensive medical, dental, vision, life and AD&D insurance, disability coverage, 401(k) match, generous paid time off with holidays and sick leave, an employee assistance program, and additional employee discounts. Compensation may vary based on location, skills, education, and experience. • Earn $21‑$24 per hour plus 20% rent discount and $300 quarterly incentive. • Receive renewal commissions, tuition reimbursement, and comprehensive benefits. • Benefits include medical, dental, vision, life, AD&D, disability, 401(k) match, paid time off, holidays, and employee assistance program.

Work Environment

Onsite