Aftermarket Operations Manager

About the Role

The Aftermarket Operations FMC Manager reports directly to the Director and oversees all aspects of the aftermarket repair station, including resource management, training, FAA compliance, work scheduling, and process standardization. The role is accountable for the quality and productivity of the repair station while driving continuous‑improvement projects to elevate key operational metrics. Collaboration with Quality, Engineering, and Customer Service functions is essential to achieve these goals. The manager will enhance the efficiency of core production processes such as confirmation testing, teardown, assembly, and final testing, and will conduct product audits to ensure compliance with Component Maintenance Manuals and FAA approvals. Responsibilities include increasing material flow velocity, fostering a high‑performance culture, and promoting employee engagement and accountability. Key performance measures encompass Safety, Quality, Sales, On‑Time Delivery, Productivity, First Pass Yield, and 5S. Interaction with Upper and Divisional Aftermarket Business Managers supports strategic alignment and continuous‑improvement initiatives. Leadership duties involve recruiting, interviewing, and developing both salaried and hourly staff while maintaining deep knowledge of repair manuals, parts lists, service bulletins, and price catalogs to support customers and uncover business opportunities. The position requires a bachelor’s degree and at least five years of operations or manufacturing supervisory experience in an FAA‑regulated environment; prior union‑team leadership is preferred. Candidates must demonstrate strong ethics, the ability to influence decisions, and change‑leadership capability. The company offers competitive benefit programs, subject to eligibility factors, and is committed to equal employment opportunities. • Manage resource allocation, training, FAA compliance, scheduling, and process standardization for the repair station. • Drive continuous‑improvement initiatives to boost operational metrics and foster a high‑performance culture. • Collaborate with Quality, Engineering, and Customer Service to align processes and objectives. • Optimize production steps including confirmation testing, teardown, assembly, and final testing. • Conduct product audits to verify compliance with Component Maintenance Manuals and maintain FAA approval. • Increase material flow velocity and improve overall repair station productivity. • Lead and develop salaried and hourly teams, including recruiting and interviewing for both groups. • Maintain expertise in repair manuals, parts lists, service bulletins, and price catalogs to support customers and identify opportunities. • Track and improve key metrics: Safety, Quality, Sales, On‑Time Delivery, Productivity, First Pass Yield, and 5S.

Key Responsibilities

• ▸faa compliance
• ▸process standardization
• ▸production optimization
• ▸product audits
• ▸material flow
• ▸metrics tracking

What You Bring

• Hold a bachelor’s degree and a minimum of five years’ operations/manufacturing supervisory experience. • Possess experience in an FAA‑regulated manufacturing environment; union‑team leadership preferred. • Demonstrate strong ethics, decision‑influencing ability, and capacity to lead change in a team setting.

Requirements

• ▸bachelor's
• ▸5+ years
• ▸manufacturing
• ▸faa
• ▸union
• ▸leadership

Work Environment

Onsite