Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units to verify inventory and availability, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections to ensure inventory and availability • Audit cash drawers, make bank deposits, and manage payment reminders and collections • Lift/move items up to 35 lb; walk up to 50 % of time outdoors, climb stairs, open large doors • Perform cleaning, sweeping/mopping, and maintain exterior grounds free of debris

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸facility cleaning

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to spend up to 50 % of the time walking around facilities, including outdoor environments, climbing stairs, and opening large doors. Managers also perform cleaning and maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Successful candidates typically come from customer‑service‑focused sales environments such as retail, restaurants, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for travel between work locations, with mileage reimbursement available. • Experience in customer‑service sales (retail, restaurant, fast‑food, etc.) required

Requirements

• ▸customer service
• ▸physical ability
• ▸driver's license

Benefits

Public Storage is the industry leader in self‑storage and is currently hiring. Positions start at $14.00 per hour. The company offers a Total Rewards package that includes flexible and full‑time schedules between 9:30 am and 6 pm on weekdays and until 5 pm on weekends. Employees become eligible for full‑time benefits after averaging 20+ hours per week, which cover medical, dental, vision, 401(k) with match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion. Applicants are invited to join the #1 team in the self‑storage industry. • Earn $14.00 per hour with flexible schedule (9:30 am‑6 pm weekdays, weekends until 5 pm) • Full‑time benefits after 20+ hours: medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance plus exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses available for property managers • Valid driver’s license and personal vehicle required; mileage reimbursed

Work Environment

Field