Senior Sales Transaction Administrator

About the Role

The Senior Sales Transactions Administrator supports account executives and sales representatives by handling all administrative tasks related to transactional requests. This role acts as a subject‑matter expert on department processes, ensures accurate quote and service order creation, validates data, and mentors junior team members while contributing to process design discussions. • Monitor and manage quote request queues. • Create new, MACD, amendment, renewal, and termination quotes and service orders. • Validate quoting information and follow up with Account Executives for clarifications. • Obtain all required non‑system approvals before releasing quotes or legal documents. • Coach and mentor junior QSS and order management team members. • Contribute to RPO discussions, functional design, and business requirements documents. • Investigate and resolve data issues related to specific transactions. • Validate service order specifications against CRD documentation. • Configure orders in the system as designed and ensure correct work order creation and fulfillment dates. • Coordinate in‑flight service order changes and requests as needed. • Take on large project work and support external requests related to established processes. • Maintain expert knowledge of sales engineering and order management processes.

Key Responsibilities

• ▸quote management
• ▸order configuration
• ▸data validation
• ▸process design
• ▸mentor juniors
• ▸service changes

What You Bring

Candidates should have at least three years of relevant experience and preferably hold a bachelor’s degree. Equinix is an equal opportunity employer that uses artificial intelligence in its hiring process and provides accommodations for applicants with disabilities.

Requirements

• ▸3+ years
• ▸bachelor's

Work Environment

Office Full-Time