Wm
Leading provider of comprehensive waste management services across North America.
Operations Specialist
Provides clerical and operational support for collections, handling safety, scheduling, and payments.
Job Highlights
About the Role
At WM, the Operations Specialist for Collections provides advanced clerical and administrative support to departmental managers and helps coordinate daily operations. The specialist assists in troubleshooting and resolving safety, service, and operational issues, maintains and distributes department information each day, communicates with other supervisors and managers about operational concerns, and maintains the office environment. Using Microsoft Suite and additional software tools, the role manages procurement, time and attendance, safety incidents, and contract labor, while also assisting with payment processing and other financial tasks, supporting operational project implementation, and communicating with customers about service issues and with employees about scheduling and work assignments. • Troubleshoot safety, service, and operational issues • Maintain and distribute daily department information • Serve as KRONOS proxy for driver and helper updates • Manage procurement, time & attendance, safety incidents, and contract labor using Microsoft Suite • Assist with payment processing and other financial tasks • Support implementation of operational projects • Communicate with customers about service issues • Communicate scheduling and work assignments to employees
Key Responsibilities
- ▸issue troubleshooting
- ▸daily reporting
- ▸kronos updates
- ▸procurement management
- ▸time attendance
- ▸project implementation
What You Bring
Required qualifications include a high school diploma or GED, being at least 18 years old, legal eligibility to work in the United States, and no prior work experience is necessary. Preferred qualifications are not specified. The position primarily operates in a professional office setting, requiring the use of standard office equipment such as computers, phones, and copy machines. • High School Diploma or GED required • Must be at least 18 years old and legally eligible to work in the U.S. • No prior work experience required
Requirements
- ▸high school
- ▸ged
- ▸18+
- ▸eligibility
- ▸no experience
- ▸office
Benefits
Eligible employees receive a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, a 401(k) company match, paid vacation, holidays, and personal days, though benefits may vary by site. • Medical, dental, vision, life insurance, and short‑term disability coverage • Stock purchase plan and 401(k) company match • Paid vacation, holidays, and personal days
Work Environment
Onsite