Production Coordinator

About the Role

The coordinator will manage logistics and labor for all installation jobs, act as the primary point of contact for customers, and ensure clear communication about material updates, scheduling, and preparation requirements. They will also handle incoming calls, serve as a liaison between sales and production, coordinate with other departments, maintain internal Excel data, and document all customer interactions in the CRM. • Coordinate logistics and labor for all installation jobs. • Serve as primary point of contact for customers. • Communicate material updates, scheduling, timelines, and preparation needs to customers. • Answer incoming calls and customer inquiries. • Liaise between Sales and Production teams. • Monitor and maintain internal Excel spreadsheets. • Document customer interactions, feedback, and other information in the CRM. • Maintain a clean, neat appearance; business‑casual dress during business hours.

Key Responsibilities

• ▸logistics coordination
• ▸customer liaison
• ▸scheduling updates
• ▸excel tracking
• ▸crm documentation
• ▸call handling

What You Bring

Statewide Remodeling Inc. is looking for a dynamic, self‑starting Production Coordinator who will support and align departmental processes to meet business needs across the state. The role reports to the production team and serves as a central hub between customers, sales, and internal departments. Candidates must possess strong time‑management and organizational abilities, be able to type at least 30 wpm, and have basic Excel skills. The position requires 2+ years of customer‑facing experience, preferably with scheduling, as well as excellent written and verbal communication. A high school diploma or GED is required, and the role may involve occasional movement, lifting, and various visual tasks. Work is performed in an office setting with a moderate noise level, Monday through Friday, typically 7:30 AM–4:30 PM or 8 AM–5 PM. Proficiency with Microsoft Office 365, especially Excel, is essential, and the employee must be comfortable learning new software. Business‑casual attire and a neat appearance are expected during business hours.

Requirements

• ▸excel
• ▸office365
• ▸high school
• ▸2+ years
• ▸time management
• ▸customer-facing

Benefits

Compensation ranges from $20 to $22 per hour and includes 401(k) matching, health, dental, vision, and life insurance, short‑ and long‑term disability, additional voluntary benefits, and paid holidays, vacation, and sick leave. Statewide Remodeling is an equal‑opportunity employer that values diversity and provides accommodations for disabilities and religious needs. • Hourly pay rate of $20–$22. • 401(k) matching. • Health, dental, vision, and life insurance. • Short‑ and long‑term disability plans. • Paid holidays, vacation, and sick leave.

Work Environment

Office Full-Time