Xcel Energy
Provides energy services across multiple states, focusing on clean, reliable, and affordable solutions.
Customer Care Temporary Clerk
Enter service orders into billing system, ensure accuracy and customer service.
Job Highlights
About the Role
The Clerk’s primary responsibility is to accurately enter web service orders into the customer billing system, ensuring high productivity and accuracy. Reliable attendance and professional interaction with customers are essential. Key duties include entering detailed information from service orders received through various channels, consistently meeting performance objectives, and handling customers respectfully. Additional tasks may involve limited duties and project assignments as needed. • Accurately enter web service orders into the billing system. • Process order details received via multiple communication channels. • Meet productivity and accuracy performance metrics. • Maintain reliable attendance and professional customer interactions.
Key Responsibilities
- ▸order entry
- ▸billing system
- ▸data processing
- ▸performance metrics
- ▸customer interaction
- ▸attendance
What You Bring
Candidates must have a high school diploma or equivalent and at least one year of customer service experience. Strong attention to detail, the ability to work independently across multiple computer systems, and good verbal and written communication skills are required. • Hold a high school diploma or equivalent with at least one year of customer service experience. • Demonstrate strong attention to detail and the ability to work independently across multiple computer systems. • Possess effective verbal and written communication skills.
Requirements
- ▸high school
- ▸customer service
- ▸detail focus
- ▸independent
- ▸computer systems
- ▸communication
Benefits
Xcel Energy is seeking motivated individuals who want to contribute their skills to a company they can be proud of. The role offers a challenging workplace with opportunities to learn and grow. Compensation starts at $14.25 to $15.00 per hour, with eligibility for a Spot On Bonus and a comprehensive benefits package that includes medical, dental, vision, life insurance, retirement plans, paid time off, and numerous reimbursement programs. • Earn a starting wage of $14.25‑$15.00 per hour. • Eligible for Spot On Bonus, medical/pharmacy, dental, vision, life insurance, and various reimbursement accounts. • Access retirement benefits including pension and 401(k), paid time off, holidays, parental leave, and volunteer PTO. • Benefit from employee assistance, fitness reimbursement, tuition reimbursement, and transportation programs.
Work Environment
Office Full-Time