Republic Services
Provider of non‑hazardous solid waste collection, recycling, disposal and energy services.
Logistics Analyst
Coordinate drivers, trucks, and routes to maximize efficiency and ensure safe, timely service.
Job Highlights
About the Role
A Logistics Analyst is responsible for coordinating drivers, trucks, and containers to create capacity, maximize productivity, and ensure prompt, courteous, and efficient service to customers. The role also oversees safety, customer experience, and overall productivity. The analyst ensures compliance with safety policies, analyzes daily route information, and implements routing changes to improve efficiency, accuracy, and standardization using the internal routing platform. Using routing system visibility, the analyst responds to same‑day changes or next‑day planning needs, closes routes on time with accurate data, and proactively resolves problems that arise while trucks and drivers are in transit. The analyst creates routes that maximize capacity and profitability, monitors daily routing activities, resolves pickup and delivery issues, and evaluates swing routes and disposal plans to improve overall efficiency. Customer experience duties include courteous interaction, designing routes that prevent service issues, analyzing and prioritizing service promises, updating call‑center communications, and ensuring the highest level of satisfaction by adhering to service commitments.
Key Responsibilities
- ▸route planning
- ▸capacity optimization
- ▸safety compliance
- ▸routing platform
- ▸transit monitoring
- ▸customer service
What You Bring
Qualifications include strong analytical and problem‑solving skills, excellent written and verbal communication, ability to thrive in a fast‑paced environment, proficiency with Microsoft Office, and experience in customer‑facing or dispatcher roles, with two years of leadership experience preferred.
Requirements
- ▸analytical
- ▸problem solving
- ▸communication
- ▸microsoft office
- ▸customer-facing
- ▸leadership
Benefits
• Comprehensive medical, dental, and vision coverage • Health care and dependent care spending accounts • Short‑ and long‑term disability insurance • Life insurance and accidental death & dismemberment coverage • Employee and Family Assistance Program (EAP) • Employee discount programs • Retirement plan with generous company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO) • Access to detailed benefits information via company website
Work Environment
Hybrid