Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Sprinkler Service Technician
Service technician repairs commercial fire sprinkler systems.
Job Highlights
About the Role
In this role you will receive service calls from the Service Resource Center describing equipment or system malfunctions, contact the customer representative to clarify problems, and perform service and repairs on commercial and industrial sprinkler systems, including wet (steel, copper, CPVC), dry, pre‑action, deluge and fire pump systems. You will follow prescribed troubleshooting procedures, consult technical manuals, part manuals, change notices and bulletins to diagnose and repair equipment, and read and interpret blueprints, diagrams, submittals, specifications, software, schematics and operational product manuals. Strong customer service, organization, a positive attitude and quick learning ability are essential, and you must be capable of working independently. • Receive and triage service calls from the Service Resource Center • Contact customer representatives to clarify equipment issues • Perform service and repairs on commercial/industrial sprinkler systems (wet, dry, pre‑action, deluge, fire pumps) • Follow troubleshooting procedures using technical manuals and bulletins • Read and interpret blueprints, schematics and product manuals • Provide high‑level customer service with strong organizational skills • Work independently on assigned tasks • Maintain truck inventory for timely responses • Adhere to safety guidelines and procedures at all times
Key Responsibilities
- ▸service calls
- ▸sprinkler repairs
- ▸troubleshooting
- ▸blueprint reading
- ▸inventory management
- ▸safety compliance
What You Bring
We require at least four years of documented fire‑sprinkler service and repair experience, any licenses required by national, state and local codes, and the ability to maintain truck inventory for timely responses. Candidates must adhere to safety guidelines, possess a valid driver’s license meeting company standards, follow verbal and written instructions, and be able to perform physical labor—including lifting up to 70 lb and working in heights, ladders, scaffolding or confined spaces. A NICET Level II certification is a plus. • Minimum 4 years fire‑sprinkler service and repair experience • Hold required licenses per national, state and local codes • Possess a valid driver’s license meeting company standards • Perform physical labor, lift up to 70 lb, work at heights up to 60 ft and in confined spaces • NICET Level II certification (preferred)
Requirements
- ▸fire‑sprinkler
- ▸4+ years
- ▸nicet ii
- ▸driver’s license
- ▸licenses
- ▸physical labor
Benefits
We offer a competitive starting pay, paid training, global advancement opportunities, and, where applicable, a company vehicle. Additional incentives include referral bonuses, a comprehensive benefits package with medical, dental, and vision insurance, a health savings account, life insurance, a 401(k) plan with company match, short‑ and long‑term disability, an employee assistance program, a wellness program, and more. The hourly rate ranges from $25 to $35, depending on education, experience, skills and market data, and includes a competitive benefits package. Exceptional candidates with unique qualifications may be considered beyond the stated range. • Competitive starting pay • Paid training program • Global advancement opportunities • Company vehicle (when applicable) • Referral bonuses • Comprehensive medical, dental, and vision insurance • Health Savings Account (HSA) • Life insurance coverage • 401(k) plan with company match • Short‑ and long‑term disability coverage • Employee Assistance Program • Wellness program
Work Environment
Field