Customer Service - Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, both inside and outside the facilities. They assess customers’ storage needs, suggest appropriate solutions, and sell packing and moving supplies. Daily responsibilities include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and handling payment reminders or collection calls. • Assess customer storage needs and recommend solutions, including selling packing supplies • Conduct daily inspections of storage units to verify inventory and availability • Audit cash drawers and perform bank deposits • Make payment reminder and collection calls to keep accounts current • Lift or move items up to 35 lb and walk/stand outdoors up to 50 % of shift • Perform cleaning tasks such as sweeping, mopping interior areas, and maintaining exterior curb appeal • Provide excellent customer service in a sales‑focused environment

Key Responsibilities

• ▸storage assessment
• ▸solution sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸facility cleaning

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to spend up to 50 % of the shift walking around the facility, including climbing stairs and opening large doors. Cleaning and basic maintenance tasks such as sweeping, mopping interior spaces and keeping exterior grounds clear of debris are also part of the job. Successful candidates typically come from customer‑service‑oriented sales environments such as retail, restaurants, or fast‑food operations. A valid driver’s license and personal vehicle are required for traveling between work sites, with mileage reimbursement available. • Climb stairs and open large doors while navigating facility grounds • Maintain a valid driver’s license and use personal vehicle for site travel (mileage reimbursed)

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸physical lifting
• ▸customer service
• ▸walking
• ▸cleaning

Benefits

Public Storage is the leader in the self‑storage industry and is currently hiring Property Managers. The role offers a starting wage of $15.00 per hour. Team members receive a Total Rewards package that includes flexible full‑time schedules between 9:30 am and 6 pm, with weekend coverage until 5 pm. Employees working an average of 20+ hours per week become eligible for full‑time benefits such as medical, dental, vision, 401(k) match, paid time off, sick leave, and flex‑spending accounts, as well as company‑paid life and accidental death insurance and exclusive vendor discounts. Mileage reimbursement is provided for travel between properties or other work‑related tasks, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to apply now and join the industry’s #1 team. • Work flexible full‑time schedule 9:30 am–6 pm, weekends until 5 pm • Earn eligibility for medical, dental, vision, 401(k) match, PTO, sick leave, flex‑spending, life and accidental death insurance after 20 h/week • Receive mileage reimbursement for travel between properties or work‑related tasks • Qualify for performance‑based bonuses based on results

Work Environment

Field