Receptionist - Charleston

About the Role

The role serves as the primary office point of contact for staff, vendors, and visitors, handling incoming phone calls, office inquiries, and general administrative functions. • Provide professional customer service and positive interactions while serving as primary office point of contact for welcoming, greeting, directing, and assisting visitors and staff. • Receive, screen, and respond to incoming telephone calls using a multi-line phone system, and direct and/or connect callers to the appropriate party. • Serve as primary point of contact for vendors, service technicians, and building management; provide signature for deliveries and communicate appropriate information to preserve security of staff and office. • Maintain appropriate confidentiality of staff, contacts, and office information; escalate office security concerns to Office Manager or local senior management as appropriate. • Escalate competing priorities for supervisor’s input and follow through on commitments as appropriate. • Maintain reception sign-in/sign-out log and contact listings for business unit, office, and/or project site. • Maintain clean and organized reception, common office areas (e.g., reception, breakrooms, kitchen, supply and dining areas), and conference rooms. • Administer conference room calendar and prepare room for related meetings and events. • Operate office equipment and computer applications to support administrative requests. • Engage as a team player, perform general office services and other administrative or office duties as assigned.

Key Responsibilities

• ▸front desk
• ▸phone system
• ▸vendor liaison
• ▸conference scheduling
• ▸office equipment
• ▸visitor management

What You Bring

Physical demands include frequent sitting, using hands, talking, hearing, and viewing a computer monitor, with occasional lifting of up to 25 pounds. Reasonable accommodations are available as needed. • High School diploma or GED and minimum of 1 year of administrative, clerical, or customer service experience, or equivalent combination of education and experience. • Professional phone skills with clear verbal and non‑verbal communication. • Experience answering multi‑line phone systems (preferred). • Good judgment and ability to complete requests in a time‑sensitive environment. • Active listening skills and timely follow‑up practices. • Attention to detail and strong organizational skills. • Basic office administration skills. • Basic computer navigation, data entry, familiarity with Microsoft Office suite, and general office equipment.

Requirements

• ▸high school
• ▸phone skills
• ▸customer service
• ▸microsoft office
• ▸data entry
• ▸detail-oriented

Work Environment

Office Full-Time