Wm
Leading provider of comprehensive waste management services across North America.
Business Analyst I
Analyze data, generate reports, resolve issues, and drive process improvements.
Job Highlights
About the Role
Under general supervision, this role provides data analysis, assessment, reporting, and recommendations to support departmental workflow, customer service, improvement, and work quality. The position involves monitoring workflow, tracking issues, ensuring timely project completion, and participating in special and cross‑functional projects. • Serve as subject‑matter expert for assigned functions. • Prepare data summary reports, identify trends, and advise management. • Resolve internal and external issues, tracking them to resolution. • Monitor overall workflow to ensure timely completion of projects and daily tasks. • Assist with special projects and cross‑functional team initiatives. • Ensure accuracy and quality of departmental processes and outputs. • Identify risk areas when new or modified processes are implemented. • Recommend continuous‑improvement changes and updates. • Evaluate and improve training methods and materials; develop training as needed. • Perform repetitive motions with eye, hand, and foot coordination.
Key Responsibilities
- ▸subject matter
- ▸data reporting
- ▸issue resolution
- ▸workflow monitoring
- ▸continuous improvement
- ▸training development
What You Bring
Required qualifications include a bachelor’s degree in business administration or a related field, or a high school diploma/GED with four years of relevant experience; no prior work experience is required. • Bachelor’s degree in Business Administration or related field (or high school diploma/GED with 4 years experience). • No prior work experience required beyond education. • Ability to sit, talk, hear, and use standard office equipment.
Requirements
- ▸bachelor's
- ▸high school
- ▸ged
- ▸4 years
- ▸office equipment
- ▸no experience
Benefits
Physical demands include repetitive motions, eye/hand/foot coordination, sitting, talking, hearing, and use of standard office equipment, with a hybrid schedule based in Windsor, CT and a base pay range of $54,500‑$63,000. WM offers a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) company match, and paid vacation, holidays, and personal days. • Hybrid schedule location: Windsor, CT. • Medical, dental, vision, life insurance, and short‑term disability coverage. • Stock purchase plan and 401(k) company match. • Paid vacation, holidays, and personal days.
Work Environment
Hybrid