Customer Service-Self Storage Manager

About the Role

Property Managers work independently across multiple locations, assessing customers' storage needs, recommending solutions, and selling packing and moving supplies. Daily duties include inspecting storage units, auditing cash drawers, making bank deposits, and handling payment reminders and collection calls. • Work a flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm). • Assess customer storage needs and recommend packing and moving supplies. • Perform daily unit inspections to ensure inventory availability. • Audit cash drawers and prepare bank deposits. • Make payment reminder and collection calls as needed. • Lift and move items up to 35 lb; walk/stand outdoors up to 50% of shift; climb stairs and open large doors. • Clean interior areas and maintain exterior grounds and curb appeal.

Key Responsibilities

• ▸needs assessment
• ▸unit inspection
• ▸cash auditing
• ▸bank deposits
• ▸payment collections
• ▸supply recommendation

What You Bring

Physical requirements involve lifting or moving items up to 35 lb, spending up to 50% of the shift outdoors walking around facilities, climbing stairs, opening large doors, and performing cleaning and maintenance tasks such as sweeping, mopping, and maintaining exterior grounds and curb appeal. Ideal candidates have experience in customer‑service‑focused sales environments such as retail, restaurant, or fast‑food settings, possess a valid driver’s license, and use their own vehicle for travel between work locations, with mileage reimbursement provided. • Provide excellent customer service; prior experience in retail, restaurant, fast‑food, or similar sales roles. • Hold a valid driver’s license and use a personal vehicle for work‑related travel.

Requirements

• ▸customer service
• ▸retail experience
• ▸driver’s license
• ▸personal vehicle
• ▸physical lifting
• ▸outdoor work

Benefits

Public Storage, the industry leader in self‑storage, is hiring for a Property Manager position in Tampa, FL, offering $15.00 per hour. The Total Rewards package includes flexible full‑time schedules (9:30 am‑6 pm, weekends until 5 pm), eligibility for full‑time benefits after averaging 20+ hours per week, and covers medical, dental, vision, 401(k) match, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for travel between properties. Property Managers also have the opportunity to earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning accolades for career growth, work culture, and diversity and inclusion, and invites applicants to join the #1 team in the self‑storage industry. • Earn $15 per hour plus performance‑based bonuses. • Become eligible for full‑time benefits after averaging 20+ hours/week (medical, dental, vision, 401(k) match, PTO, sick leave, flex spending). • Receive company‑paid life and accidental death insurance and exclusive vendor discounts. • Get mileage reimbursement for travel between properties.

Work Environment

Field