Hilton Grand Vacations

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.

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Housekeeper

Perform daily cleaning of assigned rooms, ensure guest satisfaction, and maintain supplies.

Naples, Florida, United States
Full Time
Junior (1-3 years)

Job Highlights

Environment
Onsite

About the Role

• Communicate effectively with dispatch, team members, and guests to ensure satisfaction. • Prepare each guest room according to established standards. • Report any damage, deficits, or disturbances to supervisors. • Address reasonable complaints and requests professionally and patiently. • Maintain housekeeping equipment and tools in good condition. • Keep inventory of housekeeping tools and supplies.

Key Responsibilities

  • guest communication
  • room preparation
  • damage reporting
  • complaint handling
  • equipment maintenance
  • inventory management

What You Bring

• Prior experience as a cleaner or housekeeper. • Ability to work independently with minimal supervision. • Strong customer service skills. • Excellent organizational and time‑management abilities.

Requirements

  • cleaning
  • housekeeping
  • independent
  • customer service
  • time management

Benefits

As a Housekeeper, you will bring vacation dreams to life by performing daily cleaning duties on an assigned slate of rooms. If you enjoy making people feel welcome and being part of an outstanding team environment, this role is a great fit. We offer a competitive base salary with daily pay options, recognition programs, discounted hotel rates, a 401(k) plan with company match, generous paid time off and sick days, an employee stock purchase program, tuition reimbursement, and abundant learning and advancement opportunities. Housekeepers work a variety of shifts, including weekends and holidays, typically between 7:00 am and 3:00 pm, and receive paid training upon hire. Our culture has earned high marks for work‑life balance and family‑friendly benefits, and we have been recognized by Newsweek as one of America’s Greatest Workplaces for Parents & Families. We are an equal‑opportunity employer that values diversity and provides reasonable accommodations for applicants with disabilities.

Work Environment

Onsite

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