Renuity
Provides smart home solutions to enhance comfort, convenience, and efficiency.
Call Center - Inside Sales Agent (On-Site) - Part Time
Inside sales call center agent handling inbound/outbound calls, appointments, and sales.
Job Highlights
About the Role
As an Inside Sales Agent you will support homeowners exploring remodeling projects, qualify their interest, set appointments, and deliver a strong first impression across all Mad City markets. • Manage inbound and outbound calls in a fast‑paced call‑center environment • Partner with scheduling teams to verify appointments and confirm with customers • Utilize pre‑built scripts to engage customers and help find solutions for their home projects • Participate in regular department contests and achieve personal and team goals
Key Responsibilities
- ▸call management
- ▸appointment scheduling
- ▸script utilization
- ▸lead qualification
- ▸customer engagement
- ▸sales support
What You Bring
This role is open to candidates with no prior call‑center experience; the company provides training for motivated, outgoing individuals seeking long‑term stability and career growth. Mad City is a trusted Midwest home‑remodeling brand backed by the national Renuity network, operating in 36 states. • Strong communication skills and an outgoing personality • Professional presence and a team‑first mindset • Reliability and consistency in attendance and performance • Ability to multitask, prioritize, and stay organized • Comfort navigating technology and computer applications
Requirements
- ▸communication
- ▸professionalism
- ▸reliability
- ▸multitasking
- ▸tech savvy
- ▸entry level
Benefits
Mad City Windows & Baths, a Renuity Company, is hiring part‑time Call Center Inside Sales Agents for night and weekend shifts, typically 1 pm–9 pm, with a preferred Saturday and Sunday availability. The position pays $16 per hour plus uncapped commission. Employees receive competitive compensation, opportunities for rapid advancement, and a modern call‑center environment. A comprehensive benefits package includes health coverage, retirement plans, paid time off, and regular team events. • Uncapped earning potential – most agents earn $50k–$70k/year • Rapid advancement – many team members move up within 6 months • Brand‑new expanded call‑center workspace • Multiple shift options (assigned based on business needs) • Medical, dental, vision, life, and disability insurance • Paid parental leave • 401(k) retirement savings program • Generous PTO and paid holidays • Continuous team events, incentives, and company celebrations
Work Environment
Field