Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, both inside and outside the facilities. Their duties include assessing customers' storage needs, suggesting solutions and selling packing supplies, conducting daily unit inspections, handling cash and bank deposits, and managing payment reminders and collections. • Assess customer storage needs and sell packing/moving supplies • Conduct daily storage unit inspections for inventory and availability • Audit cash drawers and make bank deposits • Perform payment reminder and collection calls • Lift/move items up to 35 lb • Walk in/around facilities, up to 50% of time outdoors; climb stairs and open large doors • Clean/sweep/mop interior areas; maintain exterior grounds and curb appeal

Key Responsibilities

• ▸needs assessment
• ▸supply sales
• ▸unit inspections
• ▸cash handling
• ▸collections calls
• ▸heavy lifting

What You Bring

The role requires the ability to lift or move items up to 35 pounds and to spend up to half of the time walking indoor and outdoor, climbing stairs, and opening large doors. Cleaning and routine maintenance such as sweeping, mopping interior areas, and maintaining exterior curb appeal are also part of the job. Successful candidates have experience in customer‑service‑oriented sales environments such as retail, restaurant, or fast‑food settings. A valid driver’s license and personal vehicle are required for travel between sites, with mileage reimbursement provided. • Experience in customer‑service‑oriented sales environments (retail, restaurant, fast‑food, etc.)

Requirements

• ▸customer service
• ▸retail
• ▸fast‑food
• ▸heavy lifting
• ▸driver's license
• ▸personal vehicle

Benefits

Public Storage is the leader in the self‑storage industry and is actively hiring. The company offers a wage of $15.00 per hour along with a comprehensive Total Rewards package for its team. Employees can choose between flexible or full‑time schedules and become eligible for full‑time benefits after averaging 20 or more hours per week. Benefits cover health, retirement, paid time off, insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are invited to apply now and join the industry’s #1 team. • $15.00 hourly wage • Flexible and full‑time schedules: 9:30 am–6 pm, weekends until 5 pm • Full‑time benefits eligibility after averaging 20+ hours/week • Medical, dental, vision, 401(k) match, PTO, sick leave, flexible spending account • Company‑paid life and accidental death insurance; exclusive vendor discounts • Mileage reimbursement for travel between properties or work‑related tasks • Performance‑based bonuses for property managers • Valid driver’s license and personal vehicle; mileage reimbursement available

Work Environment

Field