India Associate, HR Operations

About the Role

Provides HR administrative and operations assistance to all employees and stakeholders. Handles incoming calls, emails, and in‑person meetings regarding internal HR policies, practices, procedures, and training. The role receives, routes, resolves, documents, and closes inquiries accurately and timely, and interacts cross‑functionally with Centers of Expertise, HR Business Partners, and other departments to ensure seamless, customer‑focused service. The employee manages incoming queries according to the service model, responds to general transition‑related inquiries, and creates electronic records of stakeholder interactions to ensure quality service and efficient resolution. Additional responsibilities include supporting other HR teams and projects, coordinating with shared services for payroll, benefits, recruiting and training, and performing administrative tasks such as research, template updates, and collateral preparation. The role establishes and maintains filing systems, classifies and files correspondence and documents, and ensures information is entered accurately into online systems, generating reports as needed. It also answers routine queries for managers and employees, acts as a liaison to resolve problems, and maintains all files and records for processes and procedures. • Handle incoming HR queries in line with the service model. • Respond to general transition inquiries per established policies. • Create and maintain electronic records of stakeholder interactions. • Coordinate with shared services for payroll, benefits, recruiting, and training during transitions. • Perform administrative duties such as research, template updates, and preparing collateral. • Establish and upkeep filing systems for correspondence and documents. • Accurately enter information into online systems and generate required reports. • Answer routine manager and employee queries and provide problem‑solving assistance. • Serve as liaison between employees and the service center to resolve issues. • Maintain all process and procedure files and records. • Participate actively in cross‑functional special project teams.

Key Responsibilities

• ▸hr queries
• ▸electronic records
• ▸data entry
• ▸report generation
• ▸filing systems
• ▸project teams

What You Bring

Required qualifications include a bachelor's degree in any discipline and at least six months of related experience. The position operates primarily in a professional office environment using standard office equipment, and reasonable accommodations are provided as needed.

Requirements

• ▸bachelor's
• ▸6 months
• ▸office
• ▸equipment

Work Environment

Office Full-Time