Jll
JLL provides professional services in real estate and investment management worldwide.
Assistant General Manager
Supports GM in managing Class A commercial facilities and properties.
Job Highlights
About the Role
The Assistant General Manager supports the General Manager in the comprehensive management of properties that serve as both client facilities and Class A commercial assets. This role blends facility management support with commercial property management expertise to ensure seamless daily operations, excellent service delivery, and strong relationships with clients, tenants, vendors, and team members in a detail‑oriented environment. • Provide overall facility management and continuously monitor property operations. • Serve as primary contact for tenants and visitors, delivering exceptional customer service. • Manage work orders for staff and vendors, ensuring timely resolution of maintenance requests. • Assist with budget requests, analysis and reporting for facilities and property management. • Direct vendors and service providers to coordinate and execute work efficiently. • Conduct regular property inspections to proactively address maintenance issues. • Monitor and report facility operations to the General Manager.
Key Responsibilities
- ▸facility management
- ▸work orders
- ▸budget reporting
- ▸vendor coordination
- ▸property inspections
- ▸customer service
What You Bring
JLL leverages artificial intelligence to efficiently match candidates with opportunities and is committed to equal employment opportunity and reasonable accommodations for individuals with disabilities throughout the recruitment process. • Bachelor’s degree or equivalent experience in facilities/property management. • 3–5 years of facility or property management experience, preferably in corporate or third‑party settings. • Strong knowledge of building systems, maintenance practices, and Microsoft Office. • Excellent communication, customer service and problem‑solving skills. • Preferred certifications: FMA, RPA, SMA; LEED Green Associate or LEED AP. • Experience with Class A commercial properties and integrated facility/property management operations. • Familiarity with property management and maintenance software, and basic budgeting principles.
Requirements
- ▸bachelor's
- ▸3-5 yrs
- ▸building systems
- ▸ms office
- ▸leed
- ▸fma
Benefits
Based on‑site in San Antonio, TX, this position requires U.S. work authorization without sponsorship. JLL offers a supportive culture and a comprehensive benefits package that prioritizes mental, physical and emotional wellness, including retirement, health coverage, paid parental leave, paid time off, holidays and early access to earned wages. • 401(k) plan with company match, comprehensive medical/dental/vision coverage. • Paid parental leave at 100 % salary, paid time off and company holidays. • Early access to earned wages through Daily Pay. • Supportive culture focused on mental, physical and emotional well‑being.
Work Environment
Onsite