Servicetitan
Cloud‑based SaaS platform powering back‑office, scheduling, dispatch, invoicing and marketing for trades businesses.
Staff Product Designer
Design and ship user-centered SaaS experiences for ServiceTitan's platform.
Job Highlights
About the Role
The Staff Product Designer will join this growing design team to help shape a class-leading SaaS product across desktop, tablet, and mobile. The role blends research, interface design, and prototyping, allowing the designer to conduct user discovery, create journey maps, and build interactive prototypes. As a senior member, they will set an example, mentor teammates, and champion creativity, leadership, and innovation throughout the organization. • Collaborate with product, engineering, and research to explore, design, and ship solutions • Conduct discovery research, user interviews, journey mapping, and task flows • Rapidly prototype visual and interaction designs in Figma • Validate ideas through experimental design and user testing • Deliver high-quality work quickly while maintaining speed • Mentor junior designers, provide feedback, and advocate for user needs • Review design work and contribute to product strategy discussions • Include portfolio link and password on your resume
Key Responsibilities
- ▸user research
- ▸journey mapping
- ▸figma prototyping
- ▸user testing
- ▸design review
- ▸mentorship
What You Bring
• Proven experience designing modern SaaS or enterprise platforms • Strong portfolio showcasing UX, interaction, and visual design • Expertise in end-to-end design process: research, personas, wireframes, prototypes, testing • Ability to simplify complex product problems with elegant design solutions • Excellent communication and storytelling skills • Collaborative mindset and ability to work with other designers
Requirements
- ▸saas
- ▸ux
- ▸research
- ▸prototyping
- ▸communication
- ▸collaboration
Benefits
Compensation includes a transparent salary range of $168,200‑$224,900 for U.S. candidates, with variations worldwide, plus an annual bonus, equity, and a comprehensive benefits suite. The total rewards package supports professional growth, health, and life-stage needs. • Flexible time off, flextime, and leadership development programs • Bonusly, peer-nominated awards, and performance bonuses • Company-paid medical, dental, vision, FSA/HSA, 401(k) match, and telehealth • Parental leave, fertility services, surrogacy, adoption reimbursement, Maven Maternity support • Pet insurance, legal advisory, and financial planning tools • Salary range $168,200‑$224,900 US plus bonus, equity, and benefits
Work Environment
Office Full-Time