Schneider Electric
Global leader in electrification, automation and digitization for industries, infrastructure and buildings.
DGM Commissioning
Lead field service team, oversee installations/commissioning, ensure customer satisfaction.
Job Highlights
About the Role
Join our dynamic Field Service Engineering team as a Team Leader and drive excellence in customer service delivery. We are looking for a passionate technical leader to supervise and empower our field service professionals while ensuring exceptional customer satisfaction. • Lead and mentor a field service team, set objectives and foster technical growth. • Oversee complex equipment installations, commissioning, and testing while guiding customers. • Manage customer relationships and ensure high satisfaction through proactive service and problem resolution. • Drive continuous improvement and implement best practices in field service operations. • Evaluate and recommend product upgrades aligned with customer needs. • Communicate technical concepts clearly to diverse stakeholders. • Make a direct impact on customer success and business growth through service excellence.
Key Responsibilities
- ▸team leadership
- ▸equipment installation
- ▸commissioning
- ▸customer relations
- ▸continuous improvement
- ▸product upgrades
What You Bring
• Demonstrate proven field service engineering experience with deep installation and commissioning expertise. • Exhibit strong leadership skills in supervising and developing technical teams. • Excel in customer relationship management and problem‑solving. • Possess advanced technical troubleshooting abilities for complex implementation challenges. • Access continuous learning and development on advanced technical systems.
Requirements
- ▸field service
- ▸installation
- ▸commissioning
- ▸troubleshooting
- ▸problem solving
- ▸leadership
Benefits
• Benefit from career advancement opportunities in technical service management.
Work Environment
Hybrid