Inside Sales Representative – On-Site in Woburn

About the Role

In this role, the representative will build rapport with prospects, identify customer needs, and generate free in‑home consultation appointments for the outside sales team. Responsibilities include handling inbound and outbound calls, collaborating with sales teams, participating in weekly training, and engaging in team‑building and mentorship initiatives. • Generate free consultation appointments for outside sales through inbound and outbound calls. • Build rapport with prospects, identify needs, and provide tailored solutions. • Collaborate with sales teams to cultivate growth opportunities. • Participate in weekly training, team‑building, and mentorship initiatives. • Maintain weekend availability as required.

Key Responsibilities

• ▸call handling
• ▸appointment setting
• ▸prospect rapport
• ▸team collaboration
• ▸training participation
• ▸weekend availability

What You Bring

The ideal candidate has experience in inbound/outbound call environments, is comfortable using five‑digit dialing systems such as Five9, and is tech‑savvy with Microsoft Office and CRM tools. Strong communication, multitasking, and a persuasive, high‑energy attitude are essential, as is a high school diploma or equivalent and weekend availability. • Experience handling inbound and outbound calls in a performance‑driven environment. • Previous appointment‑setting, confirmation, or dispatch roles preferred. • Familiarity with Five9, Microsoft Office, data entry, and CRM systems. • Strong communication, multitasking, and persuasive personality. • High energy, self‑motivated, detail‑oriented, and focused on career advancement. • High school diploma or equivalent.

Requirements

• ▸five9
• ▸microsoft office
• ▸crm
• ▸inbound/outbound
• ▸high school
• ▸communication

Benefits

The Inside Sales Representative is a full‑time, in‑office position located at 500 W Cummings Park, Suite 6900, Woburn, MA. The schedule is 11 a.m.–7 p.m. Tuesday‑Saturday or Sunday‑Thursday, with a base hourly wage plus uncapped commissions that can yield first‑year earnings of $60,000 to $80,000. Rite Window provides a comprehensive benefits package, including medical, dental, life, and disability insurance, paid holidays, paid time off, a competitive 401(k) with company match, and wellness incentives. Growth opportunities are offered based on merit and performance. • Hourly base pay plus uncapped commissions; potential earnings $60‑80 k per year. • Medical, dental, life, and disability insurance. • Paid holidays and paid time off. • 401(k) retirement plan with company match. • Wellness incentives and merit‑based growth opportunities.

Work Environment

Field