Mears Group Plc
Provider of UK housing repairs, maintenance, care services, development and facilities management
General Operative
Perform property inspections and minor repairs across housing units.
Job Highlights
About the Role
• Conduct property inspections and routine maintenance (light bulbs, blinds, silicone, doors, smoke alarms). • Perform basic DIY tasks such as re‑plumbing washing machines and fixing door handles. • Provide excellent communication and customer service while maintaining strong time‑keeping.
Key Responsibilities
- ▸property inspection
- ▸routine maintenance
- ▸diy repairs
- ▸re‑plumbing
- ▸customer service
- ▸time management
What You Bring
We are seeking a skilled and dependable General Operative to join the Repairs and Maintenance team in Grimsby. The role is primarily lone‑working, covering both occupied and void properties, and requires a practical blend of DIY ability, customer service and teamwork. Responsibilities include conducting property inspections, changing light bulbs, fitting blinds, applying silicone, securing doors, checking smoke alarms and completing other minor repairs to maintain high property standards. Candidates must possess basic DIY skills such as re‑plumbing a washing machine, fitting blinds, fixing door handles and silicone‑sealing baths, and be IT literate. Strong communication and customer service abilities are essential, along with a reliable full UK driving licence, own hand tools (spirit level, screwdrivers, hammers), excellent time‑keeping and a proactive ‘can‑do’ attitude. The role requires willingness to travel across Yorkshire and Humber when needed. All applicants must have the right to work in the UK; Mears does not sponsor visas. To drive a Mears vehicle, candidates must be over 21, have held their licence for at least three months and have fewer than nine penalty points. As part of recruitment, a background, identity, security clearance and BPSS check will be conducted, requiring proof of address, references, a valid passport and evidence of UK residence for the past five years. • Work independently, often lone, across occupied and void properties in Yorkshire and Humber. • Use own hand tools and demonstrate a proactive 'can‑do' attitude. • Hold a full UK driving licence, be over 21 years old, and have fewer than nine penalty points.
Requirements
- ▸diy
- ▸hand tools
- ▸driving licence
- ▸it literate
- ▸customer service
- ▸over 21
Benefits
The General Operative position in Grimsby offers an annual salary of up to £29,374.62 plus a commercial vehicle and fuel card, on a permanent full‑time basis (42.5 hours per week, Monday to Friday, 8:00 am–5:00 pm). Mears Group provides temporary accommodation for asylum seekers across the Northeast, Yorkshire and Humber, Northern Ireland, and Scotland, serving over 19,000 users as of May 2021. The organisation works with government bodies, registered providers, tenants, landlords and investors to tackle homelessness, increase social and affordable housing, and create specialist homes for people with care needs. We offer 25 days of annual leave plus bank holidays, an annual Mears Fun Day, paid volunteering leave, staff discounts through Mears Rewards, a share‑save scheme, family‑friendly policies, access to EAP counselling, and an on‑call rota (one week in six, covering 24‑hour service). Additional perks include discounts on groceries, holidays, eye‑test vouchers and more. • Receive 25 days holiday plus bank holidays, volunteering leave, staff discounts, EAP counselling and a 1‑in‑6 on‑call rota.
Work Environment
Field