Southern Water
Private UK utility supplying drinking water and treating wastewater across southern England.
Alarm Optimisation Specialist
Improve alarm and telemetry data quality, optimise alarm estate, support zero pollution goal.
Job Highlights
About the Role
As an AO Specialist you will act as a key link between field operations teams and the Operational Control Centre, using your expertise to identify and recommend improvements that boost efficiency and reliability across the alarm estate. You will work closely with subject‑matter experts to drive continuous improvement initiatives. Key responsibilities include supporting Southern Water’s zero‑pollution target for 2040 through proactive alarm management, driving initiatives to reduce leakage and operational incidents, and collaborating with water and wastewater specialists to enhance the Operational Control Centre. You will innovate new approaches to alarm optimisation, reduce alarm volumes, and build strong stakeholder relationships across the business. • Support Southern Water’s zero‑pollution goal by proactively managing and optimising alarms. • Lead initiatives to reduce leakage, operational incidents and improve regulatory compliance. • Collaborate with water and wastewater specialists to enhance the Operational Control Centre. • Build and maintain strong stakeholder relationships across the organisation. • Communicate effectively and network with internal and external stakeholders. • Contribute to a £7.8 bn investment programme, influencing strategic decisions and long‑term value. • Participate in 24/7 incident support rotations to ensure rapid customer service.
Key Responsibilities
- ▸alarm management
- ▸leakage reduction
- ▸occ enhancement
- ▸stakeholder relations
- ▸incident support
- ▸continuous improvement
What You Bring
The ideal candidate has a passion for raising standards and delivering measurable improvements, a creative and innovative mindset, and strong communication and networking skills for stakeholder engagement. A results‑driven approach focused on continuous improvement and regulatory compliance is essential.
Requirements
- ▸continuous improvement
- ▸regulatory compliance
- ▸stakeholder engagement
- ▸creative mindset
- ▸results‑driven
- ▸communication
Benefits
Southern Water is leading a transformation of Britain’s water industry with a £7.8 bn investment programme for 2025‑30, offering an unprecedented chance to join a business committed to resilience, sustainability and service excellence. You will work alongside a senior leadership team with a clear vision, influencing strategic decisions and creating long‑term value. Southern Water’s purpose is to deliver ‘Water for Life’, and employees are encouraged to play to their strengths, drive innovation and contribute to a fair, positive future. The role offers personal growth, professional development and the chance to make a meaningful impact on communities and the environment. Candidates who are excited about the role but unsure if they meet every requirement are encouraged to apply, as Southern Water supports growth and development. While not every flexible‑working request can be met, the company will seek practical solutions. • Access personal growth, professional development and senior‑level impact opportunities.
Work Environment
Hybrid