Public Storage
Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.
Customer Service - Self Storage Manager
Manage multiple storage locations, assist customers, handle rentals, payments, and facility upkeep.
Job Highlights
About the Role
Property Managers operate independently across multiple locations, handling both indoor and outdoor duties. They assess customers' storage needs, suggest solutions, and sell packing and moving supplies while conducting daily unit inspections to ensure inventory readiness. Additional responsibilities include auditing cash drawers, making bank deposits, and managing payment reminders and collection calls. • Assess customers' storage needs and recommend solutions, including selling packing and moving supplies. • Conduct daily unit inspections to verify inventory and readiness for rent. • Audit cash drawers, prepare bank deposits, and manage payment reminders and collections. • Transport items up to 35 lb and walk/stand outdoors for up to 50 % of the shift, including stairs and large doors. • Perform cleaning and maintenance of interior spaces and exterior grounds. • Provide excellent customer service, leveraging experience from retail, restaurant, or other service‑based roles.
Key Responsibilities
- ▸storage assessment
- ▸supply sales
- ▸unit inspection
- ▸cash auditing
- ▸item transport
- ▸cleaning
What You Bring
The role requires the ability to transport items up to 35 lb and to spend up to 50 % of the shift walking or standing outdoors, including climbing stairs and opening large doors. Managers also perform cleaning and routine maintenance of interior areas and exterior grounds to maintain curb appeal. Ideal candidates have customer‑service experience in retail, restaurant, fast‑food, or similar service‑based environments and possess a valid driver’s license with a personal vehicle for traveling between sites (mileage reimbursed). Public Storage has been recognized as a Great Place to Work, offering strong career growth, a top‑ranked work culture, and a commitment to diversity and inclusion. • Maintain a valid driver’s license and use a personal vehicle for travel between locations (mileage reimbursed).
Requirements
- ▸driver's license
- ▸personal vehicle
- ▸heavy lifting
- ▸customer service
- ▸outdoor work
- ▸cleaning
Benefits
Public Storage, the leader in the self‑storage industry, is hiring now and offers a starting wage of $17.00 per hour. Employees work flexible, full‑time schedules between 9:30 am and 6 pm, with weekend availability until 5 pm. Team members receive a Total Rewards package that includes medical, dental, vision, 401(k) matching, paid time off, sick leave, and a flexible spending account. After averaging 20+ hours weekly, employees become eligible for full‑time benefits such as life and accidental death insurance, exclusive vendor discounts, and mileage reimbursement for work‑related travel. • Earn performance‑based bonuses and qualify for full‑time benefits after 20 + hours per week.
Work Environment
Field