Fleet Operations Specialist - 401K Match, PTO, Benefits Day 1

About the Role

The Operations Specialist for Collections at WM provides advanced clerical and administrative support to departmental managers and helps coordinate daily operations. You will support the collections department by handling administrative tasks and ensuring smooth daily operations. In this role you troubleshoot and resolve safety, service, and operational issues, maintain and distribute department information, communicate with supervisors about operational matters, and act as the KRONOS proxy for daily driver and helper updates. You also keep the office organized and serve as the primary point of contact for driver and helper schedule updates. You also use Microsoft Suite and other software tools to manage procurement, time and attendance, safety incidents, and contract labor, while you assist with payment processing and support operational projects. These tools help ensure efficient workflows and effective communication with customers and employees regarding service and scheduling. • Troubleshoot and resolve safety, service, and operational issues. • Maintain and distribute daily department information. • Serve as KRONOS proxy for driver and helper schedule updates. • Use Microsoft Suite and specialized software for procurement, time‑and‑attendance, safety incidents, and contract labor. • Assist with payment processing and implementation of operational projects. • Communicate with customers about service issues and with employees about scheduling. • Work primarily in a professional office environment with standard office equipment.

Key Responsibilities

• ▸troubleshooting
• ▸information distribution
• ▸kronos scheduling
• ▸software management
• ▸payment processing
• ▸customer communication

What You Bring

Required qualifications include a high school diploma or GED, no prior experience, being at least 18 years old, and legal eligibility to work in the country of employment. These are the minimum requirements to be considered for the position. The role may require a REAL ID or TSA‑approved alternative for travel by air or access to federal property. Candidates must either already possess a REAL ID or be willing to obtain one, or provide a TSA‑approved alternative. • Required: High school diploma or GED, 18+ years old, legal work eligibility; no prior experience needed. • Position may require a REAL ID or TSA‑approved alternative for travel or federal property access.

Requirements

• ▸high school
• ▸ged
• ▸18+
• ▸work eligible
• ▸real id
• ▸tsa‑approved

Benefits

The value of a WM job goes beyond a paycheck; it creates opportunities for you and your family. WM is committed to being a stable workplace where team members perform essential and meaningful work every day. We are dedicated to employee growth, offering an annual Education Assistance Benefit, and we invest in you with comprehensive medical, dental, vision, 401(k) match, discounted stock options, dependent daycare, and more. Eligible employees receive a competitive compensation package with medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays, and personal days, though benefits may vary by site. WM also offers annual Education Assistance Benefit and various employee resources. • Competitive compensation includes medical, dental, vision, life insurance, short‑term disability, stock purchase plan, 401(k) match, and paid time off. • WM offers annual Education Assistance Benefit and various employee resources. • Equal‑opportunity employer providing accommodations for candidates with disabilities.

Work Environment

Onsite