Customer Service - Self Storage Manager

About the Role

Property managers work independently across multiple locations, assessing customers' storage needs, recommending appropriate solutions, and selling packing and moving supplies. They conduct daily unit inspections to ensure inventory accuracy and availability, audit cash drawers, make bank deposits, and manage payment reminders and collection calls as needed. • Assess customer storage needs and sell packing/moving supplies • Daily unit inspections to maintain inventory and availability • Audit cash drawers, make bank deposits, handle payment reminders • Lift/move items up to 35 lb; spend up to 50% of time outdoors • Perform cleaning, sweeping, mopping, and exterior ground upkeep

Key Responsibilities

• ▸customer assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸heavy lifting
• ▸cleaning

What You Bring

The position requires the ability to lift and move items up to 35 lb and to spend up to 50% of the time walking around facilities, including climbing stairs and opening large doors. Managers also perform cleaning and routine maintenance tasks such as sweeping, mopping interior areas, and keeping exterior grounds free of debris. Successful candidates come from customer‑service‑oriented sales environments such as retail, restaurant, fast‑food, or other service‑based roles. A valid driver’s license and personal vehicle are required for traveling between work locations, with mileage reimbursement provided. • Valid driver’s license and personal vehicle required for work travel

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸physical lifting
• ▸customer service
• ▸sales experience
• ▸cleaning

Benefits

Public Storage is the self‑storage industry leader and is currently hiring. The position offers a pay rate of $14.00 per hour. The role provides a flexible full‑time schedule, typically between 9:30 am and 6 pm with weekend coverage until 5 pm. Employees become eligible for a comprehensive benefits package after averaging 20+ hours per week, which includes medical, dental, vision, 401(k) matching, paid time off, sick leave, flex spending, company‑paid life and accidental death insurance, and exclusive vendor discounts. Mileage reimbursement is available for travel between properties, and property managers can earn performance‑based bonuses. Public Storage has been recognized as a Great Place to Work, earning top rankings for career growth, work culture, and diversity and inclusion. Applicants are encouraged to apply now and join the industry’s #1 self‑storage team. • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after 20+ hours per week • Medical, dental, vision, 401(k) match, PTO, sick leave, flex spending • Company‑paid life and accidental death insurance, vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses for property managers

Work Environment

Field