Hilton Grand Vacations

Hilton Grand Vacations

Hilton Grand Vacations is a global leader in vacation ownership with premium resorts.

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Regional Manager, Retail Marketing

Revive underperforming retail stores, oversee staff, hiring, training, and sales.

Avon, Ohio, United States
Full Time
Intermediate (4-7 years)

Job Highlights

Environment
Field

About the Role

Operating as agile operators, Regional Managers adapt quickly to business needs and maintain proactive communication with the Regional Director about all assigned operational aspects. Assignments may last up to ten weeks, during which they relocate to oversee talent acquisition, learning and development, and day‑to‑day store operations, including overseeing the hiring process for sales representatives and participating in store manager interviews. Managers are responsible for maintaining inventory, ensuring compliance with company policies, and driving staff performance while aligning staffing levels with budgeted headcount. They also coordinate training, schedule meetings, manage payroll, and uphold ethical and regulatory standards across all regional stores. • Maintain inventory and order essential selling collateral such as lead slips, pitch cards, and maps. • Hold staff accountable for performance, behavior, and adherence to company values and policies. • Ensure compliance with dress codes, uniforms, cleanliness standards, and overall work‑environment regulations. • Manage full‑cycle talent acquisition and learning & development for sales representatives. • Coordinate recruitment, succession planning, onboarding, training, scheduling, mentoring, and motivation while aligning staffing with budgeted headcount. • Rehabilitate assigned locations to meet or exceed budgetary goals for lead generation and vacation package sales. • Schedule, attend, and actively participate in team meetings and required training sessions. • Organize regional and non‑regional sales manager meetings and workshops as needed. • Track payroll accurately, process it timely, and ensure new‑hire onboarding paperwork complies with HR guidelines. • Lead ethical practices and ensure compliance in sales training procedures. • Oversee adherence to Bluegreen, state, and federal hiring and employment regulations for all stores in the region.

Key Responsibilities

  • inventory management
  • talent acquisition
  • training coordination
  • payroll processing
  • compliance oversight
  • lead generation

Work Environment

Field

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