Wm
Leading provider of comprehensive waste management services across North America.
Senior, Operations Specialist Hazardous Waste
Provides senior-level clerical and admin support for waste management operations.
Job Highlights
About the Role
The role provides advanced clerical and administrative support to departmental managers, coordinating daily operations, recording and reporting data, and handling complex tasks with minimal supervision. Key responsibilities include troubleshooting safety and operational issues, creating and managing customer tickets, maintaining department information, communicating with supervisors and customers, generating reports, using software tools for procurement, time and attendance, safety incidents, and contract labor, assisting with incentive‑pay data, processing payments, supporting operational projects, and entering Service Machine SMART data. • Troubleshoot and resolve safety, service, and operational issues. • Create, distribute, and close out customer tickets daily. • Maintain and distribute department‑related information daily. • Communicate with supervisors and managers about operations or dispatch issues. • Complete and maintain various reports as directed by the department manager. • Use software tools to manage procurement, time and attendance, safety incidents, and contract labor. • Assist with data collection and reporting for incentive pay programs. • Process payments and other financial tasks as needed. • Support implementation of operational projects. • Communicate with customers about service issues. • Communicate with employees about scheduling and work assignments. • Enter and maintain Service Machine SMART data daily.
Key Responsibilities
- ▸ticket management
- ▸report generation
- ▸software tools
- ▸smart data
- ▸payments processing
- ▸issue troubleshooting
What You Bring
The position does not include supervisory duties. Candidates need a high school diploma or GED and at least three years of relevant experience, along with proficiency in Microsoft Office.
Requirements
- ▸high school
- ▸ged
- ▸relevant experience
- ▸microsoft office
Benefits
The value of a WM job goes beyond a paycheck—it creates opportunities for employees and their families. WM emphasizes stability, growth, and investment in its people, offering benefits such as medical, dental, vision, 401(k) match, discounted stock options, dependent daycare, and more. Work is performed in an office or landfill/outdoor setting, with a base pay range of $20.75 to $31.14 per hour. WM offers a comprehensive compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, 401(k) match, paid vacation, holidays and personal days.
Work Environment
Onsite