Public Storage

Public Storage

Owns and operates self‑storage facilities offering rental units for personal, business and vehicle storage.

5,900Website

Customer Service - Self Storage Manager

Manage multiple self-storage locations, handle customers, inspections, cash, and maintenance.

New Castle, Delaware, United States
17+ USD
Full Time
Junior (1-3 years)

Job Highlights

Environment
Field

About the Role

Property Managers work independently across multiple locations, both indoors and outdoors, assessing customers’ storage needs, recommending solutions, and selling packing supplies. They conduct daily unit inspections, audit cash drawers, make bank deposits, and handle payment reminders and collection calls. The role requires lifting or moving items up to 35 lb, walking and standing for up to 50 % of the time in outdoor environments, navigating stairs and large doors, and performing cleaning and routine maintenance of interior and exterior areas. • Assess customer storage needs and sell packing/moving supplies • Conduct daily unit inspections and maintain inventory availability • Audit cash drawers, make bank deposits, and manage payment reminders/collections • Lift/move items up to 35 lb; spend up to 50% of time outdoors, climb stairs, open large doors • Perform cleaning and routine maintenance of interior and exterior areas

Key Responsibilities

  • customer assessment
  • supply sales
  • unit inspection
  • cash auditing
  • bank deposits
  • payment collection

What You Bring

Candidates should have customer‑service‑focused experience in retail, restaurant, fast‑food, or similar service roles and possess a valid driver’s license with a personal vehicle for travel (mileage reimbursement provided). Public Storage has been recognized as a Great Place to Work, earning high marks for career growth, work culture, and diversity and inclusion. • Prior experience in customer‑service sales environments (retail, restaurant, etc.) • Valid driver’s license and personal vehicle required (mileage reimbursed)

Requirements

  • customer service
  • retail
  • restaurant
  • driver's license
  • personal vehicle
  • sales experience

Benefits

Public Storage, the leader in the self‑storage industry, is currently hiring Property Managers. The position offers an hourly wage of $17.00. Team members receive a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm (weekends until 5 pm) and eligibility for full‑time benefits after averaging 20 + hours per week. Benefits cover medical, dental, vision, 401(k) matching, paid time off, sick leave, flexible spending accounts, company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement, and performance‑based bonuses. • $17.00 per hour wage • Flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm) • Eligibility for full‑time benefits after 20+ hours/week • Benefits: medical, dental, vision, 401(k) match, PTO, sick time, FSA • Company‑paid life and accidental death insurance • Exclusive vendor discounts • Mileage reimbursement for travel between properties • Performance‑based bonuses

Work Environment

Field

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