Logistics Analyst

About the Role

The Logistics Analyst coordinates drivers, trucks, and containers to generate capacity, maximize productivity, and deliver prompt, courteous, and efficient service to customers. This role also oversees safety, customer experience, and overall productivity. Key duties include ensuring compliance with safety policies, analyzing daily route information with the internal routing platform, and making proactive adjustments to improve route efficiency and accuracy. The analyst closes routes on time, verifies data accuracy, resolves transit issues, manages driver safety and asset security, and analyzes logistics data to enhance routing decisions. The analyst maintains constant communication with drivers to monitor progress, provides necessary information, and addresses performance issues or missed pickups by developing preventive strategies. They also create capacity‑maximizing routes, monitor daily routing activities for on‑time pickups and deliveries, and evaluate swing routes and disposal plans. • Ensure compliance with safety policies and procedures. • Analyze and adjust daily routes using the internal routing platform to improve efficiency and accuracy. • Close routes on time while verifying data accuracy. • Proactively resolve issues while trucks and drivers are in transit. • Manage driver safety, security of assets, and provide direction to drivers. • Collect, interpret, and analyze logistics data (inventory, asset reliability) to enhance routing accuracy. • Communicate constantly with drivers to monitor progress and provide necessary information. • Address driver performance issues and missed pickups, developing preventive strategies. • Create capacity‑maximizing routes and monitor daily routing activities for on‑time pickup and delivery. • Evaluate swing routes, identify opportunities, and analyze swing‑percentage trends. • Coordinate disposal plans, verify optimal disposal sites, and update plans with the Operations Manager. • Respond to service requests to improve efficiency and customer experience.

Key Responsibilities

• ▸route optimization
• ▸data analysis
• ▸safety compliance
• ▸driver communication
• ▸capacity planning
• ▸issue resolution

What You Bring

Qualifications require strong analytical and problem‑solving abilities, excellent written and verbal communication, and the ability to thrive in a fast‑paced environment with shifting priorities. Proficiency with Microsoft Office or similar software, experience in customer‑facing roles, and at least two years of dispatcher or leadership experience are preferred. • Strong analytical and problem‑solving skills. • Excellent written and verbal communication. • Ability to thrive in a fast‑paced environment with changing priorities. • Proficiency with Microsoft Office or similar software. • Customer‑facing experience; two years as dispatcher or leadership role preferred.

Requirements

• ▸analytical
• ▸problem‑solving
• ▸communication
• ▸microsoft office
• ▸customer‑facing
• ▸dispatcher

Benefits

Employees enjoy a comprehensive benefits package that includes medical, dental, and vision coverage; health care and dependent care spending accounts; short‑ and long‑term disability; life and AD&D insurance; an Employee and Family Assistance Program; discount programs; a retirement plan with generous match; an Employee Stock Purchase Plan; and paid time off. Republic Services fosters an inclusive and diverse culture with high employee engagement, charitable impact, and recognition as a sustainable and ethical leader, earning accolades such as Barron’s 100 Most Sustainable Companies and Great Place to Work. • Comprehensive medical, dental, and vision coverage. • Health care and dependent care spending accounts. • Short‑ and long‑term disability insurance. • Life and accidental death & dismemberment insurance. • Employee and Family Assistance Program (EAP). • Employee discount programs. • Retirement plan with generous company match. • Employee Stock Purchase Plan (ESPP). • Paid Time Off (PTO).

Work Environment

Hybrid