Manager, Business Intelligence

About the Role

The Manager provides leadership, guidance, and mentorship to BI analysts and account team resources, establishing best practices, standards, and repeatable processes for BI development and delivery. They also deliver training and enablement on BI platforms, tools, and analytics capabilities to account teams. This role ensures the team operates efficiently and consistently. As a senior analytics partner, the Manager serves clients and account teams, managing key relationships and expectations while advising on analytics strategies. They prioritize requests, align them with platform capabilities, and determine appropriate responses for out‑of‑scope or misaligned asks. Clear verbal and written updates on progress, risks, and outcomes are communicated to management and stakeholders. The Manager leads BI platform initiatives to enhance insight delivery across all clients, collaborating with platform and solutions teams to ensure dashboard design, prototyping, and development meet business requirements. They partner with development teams to expand analytics offerings through proof‑of‑concept dashboards, tabular model measures, and product enhancements. Support is also provided for a governed, scalable BI ecosystem, including certified reporting and self‑service analytics. The role gathers continuous feedback to improve operational and sales dashboards and develops analytics roadmaps with clients and account teams, covering scope, schedule, and investment planning. It balances immediate reporting needs with long‑term platform strategy and scalability. Proactive analysis of client portfolios identifies risks, trends, and opportunities for deeper insight. The Manager leads data assessment and mapping exercises to support system integration and analytics initiatives, managing intake, backlogs, data dictionaries, report inventories, and development workflows for both client‑specific and platform‑level dashboards. They work with client technology teams to align technical requirements with enterprise data platforms such as Databricks. Continuous improvement of data automation, standardization, and quality is a key focus. The Manager utilizes advanced analytics tools to transform data, automate workflows, and develop analytical solutions, overseeing Power BI model design, performance optimization, and metric standardization. Technical and process documentation is maintained across initiatives. Emerging AI tools like Databricks are leveraged to deliver cutting‑edge analytical capabilities to the BI platform and clients. • Lead and mentor BI analysts and account teams, establishing best practices and repeatable processes. • Provide training and enablement on BI platforms, tools, and analytics capabilities. • Act as senior analytics partner to clients, advising on strategy, prioritizing requests, and communicating updates. • Drive BI platform initiatives, design dashboards, and develop proofs of concept to enhance client insights. • Create and maintain analytics roadmaps, balancing short‑term reporting needs with long‑term scalability. • Oversee data assessment, mapping, intake, and backlog management to support system integration. • Collaborate with client technology teams to align with enterprise data platforms such as Databricks. • Utilize advanced analytics, Power BI optimization, and emerging AI tools to automate workflows. • Maintain technical and process documentation across analytics initiatives.

Key Responsibilities

• ▸bi leadership
• ▸training enablement
• ▸client advisory
• ▸dashboard design
• ▸data mapping
• ▸powerbi optimization

What You Bring

The Business Intelligence Solutions (BI) team is responsible for data analytics and governance supporting both GOS service lines and clients, with a focus on continuously improving the GOS platform and Sales Analytics tools. The Manager oversees data mapping, assessments, governance support, dashboard proof‑of‑concepts, user acceptance testing, reporting, opportunity assessments, tabular model support, workplace trend and benchmarking analysis, and general product support for the client BI platform. A forward‑thinking mindset that bridges BI and artificial intelligence is essential. A bachelor’s degree in Business, Engineering, Technology, or a related field is required. Candidates must have experience leading or managing analytics, BI, or data teams, strong client and stakeholder management skills, and hands‑on proficiency with business intelligence and data visualization platforms. Preferred qualifications include deep expertise in Power BI, SQL, ETL tools such as Alteryx, Python, and experience with modern data platforms like Databricks. Exposure to commercial real estate or portfolio‑level data is a plus. The role demands high critical thinking, sound judgment, strong analytical curiosity, and a problem‑solving mindset. Excellent verbal and written communication skills are needed to convey complex technical concepts to non‑technical audiences, and strong relationship management across clients, account teams, and technology partners is essential. The ability to operate confidently in ambiguous, fast‑paced, client‑facing environments is required. • Require bachelor's degree in a relevant field and experience leading analytics or BI teams. • Preferred expertise in Power BI, SQL, Alteryx, Python, and modern data platforms like Databricks. • Demonstrate strong client stakeholder management, critical thinking, and problem‑solving skills. • Exhibit excellent communication abilities, translating technical concepts for non‑technical audiences.

Requirements

• ▸bachelor's degree
• ▸power bi
• ▸sql
• ▸alteryx
• ▸python
• ▸databricks

Benefits

The compensation range for this position is $103,955 – $122,300, with pay adjustments based on location, experience, and collective bargaining status, and the company will not pay less than minimum wage. Cushman & Wakefield offers a comprehensive benefits package that typically includes health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time off. Additional benefits and competitive pay may vary according to eligibility factors such as geographic location and job type. The role is full‑time and eligible for the standard employee benefits. • Compensation ranges from $103,955 to $122,300, plus comprehensive health, retirement, and paid‑time‑off benefits.

Work Environment

Office Full-Time