Xcel Energy
Provides energy services across multiple states, focusing on clean, reliable, and affordable solutions.
Sr. Category Manager - Customer Service Contracts
Develop and execute sourcing, supplier, and contract strategies for customer service contracts.
Job Highlights
About the Role
The role focuses on developing and executing sourcing category, supplier, and risk management strategies aligned with stakeholder priorities, leading cross‑functional teams, and planning competitive sourcing events using enterprise‑wide intelligence. Key responsibilities include performing spend and cost analysis, creating category strategies, conducting supplier research and risk profiling, managing supplier performance and relationships, negotiating commercial terms, and overseeing contract execution and compliance.
Key Responsibilities
- ▸category strategy
- ▸spend analysis
- ▸supplier research
- ▸risk profiling
- ▸contract negotiation
- ▸performance management
What You Bring
Candidates should possess relevant education such as a bachelor’s degree in supply chain or a related field, with preferred advanced qualifications and a record of sourcing and contract experience, strong negotiation, project management, and interpersonal skills. • Bachelor's degree in Supply Chain Management, business, or related technical/analytical field • MBA and CPSM or other supply chain certification preferred • Five years of supply chain experience with a focus on sourcing • Three years of contract formation knowledge and experience • Negotiation and project management skills preferred • Proficiency in Microsoft Office Suite and extensive experience with purchasing and sourcing systems • Demonstrated customer service, strong interpersonal and relationship skills • Ability to attend meetings in various locations, up to 20% travel; driver's license required • Utility Demand Side Management (DSM) experience preferred • Marketing Category Management support experience preferred • High‑volume contract negotiation experience preferred
Requirements
- ▸bachelor's
- ▸mba
- ▸cpsm
- ▸negotiation
- ▸project management
- ▸microsoft office
Benefits
• Base salary range $95,200–$135,200 per year • Annual Incentive Program • Medical, pharmacy, dental, and vision coverage • Life insurance and short‑ and long‑term disability benefits • Pension and 401(k) retirement plans • Paid time off, holidays, parental leave, and volunteer paid time off • Tuition reimbursement and fitness center reimbursement • Transportation reimbursement and health savings/flexible spending accounts • Employee assistance program and employee recognition programs
Work Environment
Hybrid