Terex Corporation
Global manufacturer of machinery for materials processing, aerial work platforms, cranes, and waste solutions.
Parts Interpreter
Provide customer support for parts sales, quotes, orders and admin coordination.
Job Highlights
About the Role
As a Parts Interpreter you will assist customers in identifying the correct parts and ensure enquiries are handled professionally and promptly. You will prepare quotes, sales orders and related documentation, keep customers updated on delivery changes, and follow up on quotations to drive sales. You will also monitor the Pronto system and other reports, and work closely with the onsite storeperson and other branches to guarantee timely dispatch of orders. • Assist customers in identifying correct parts and handle enquiries promptly. • Prepare quotes, sales orders, and related documentation for accurate delivery. • Communicate delivery updates and follow up on quotations to promote sales. • Monitor administrative systems, including Pronto reports. • Coordinate with onsite storeperson and other branches to ensure timely dispatch. • Prioritise deadlines while adhering to safety standards.
Key Responsibilities
- ▸parts identification
- ▸quote prep
- ▸order processing
- ▸pronto monitoring
- ▸dispatch coordination
- ▸client updates
What You Bring
The role favours candidates with experience using Pronto and the Microsoft Office suite, knowledge of parts‑warehouse and freight operations, and exposure to export processes. A willingness to learn, strong problem‑solving and communication skills, and the ability to build effective relationships are essential. Holding a current forklift licence or an overhead gantry crane ticket is advantageous. • Use Pronto and Microsoft Office; knowledge of warehouse, freight and export processes preferred. • Hold a current forklift licence or overhead gantry crane ticket (advantageous). • Build effective internal and external customer relationships; demonstrate strong problem‑solving and communication skills.
Requirements
- ▸pronto
- ▸microsoft office
- ▸forklift licence
- ▸crane ticket
- ▸problem solving
- ▸communication
Benefits
Terex is a global company guided by values such as integrity, respect, improvement and servant leadership, with safety embedded as a ‘Zero Harm’ priority. Employees enjoy competitive salaries, health‑fund allowances, professional development, free onsite parking and a range of additional benefits including an employee stock purchase plan. The organization is committed to fostering an inclusive environment where every team member can reach their full potential. • Receive competitive salary, health‑fund allowances, professional development and training. • Enjoy free onsite parking, employee stock purchase plan and access to global learning programs.
Work Environment
Onsite