Front Desk Clerk - Full Time

About the Role

We are seeking a Front Desk Clerk who will ensure every interaction with an owner or guest is positive and memorable from arrival to departure. The role involves handling check‑ins, payments, and guest requests while maintaining a welcoming front‑desk environment. • Greet guests and owners on arrival • Check in/out guests • Generate folio and collect payments • Receive housekeeping and maintenance requests or work orders and contact appropriate departmental personnel • Prepare and restock front desk supplies, including arrival packets and area information • Answer phones and direct calls

Key Responsibilities

• ▸guest greeting
• ▸check‑in
• ▸payments
• ▸request routing
• ▸supply management
• ▸phone handling

What You Bring

Joining our resort operations team means being the heart of exceptional guest experiences. Whether you create a beautiful atmosphere or deliver a warm, friendly spirit, your role will be essential in making lifetime memories for our members and guests. • Proficient English language • Ability to multitask and prioritize duties to meet organizational deadlines • Minimum 6 months customer service experience • Front Desk/Guest Services Agent experience (preferred) • Credit card transaction handling (preferred) • Resort hospitality or related industry experience (preferred)

Requirements

• ▸english
• ▸multitasking
• ▸customer service
• ▸front desk
• ▸credit card
• ▸hospitality

Benefits

Located in the middle of the famous Las Vegas Strip, our 829-room resort offers guests a convenient place to rest after a busy day on the Strip. In addition to the surrounding action, our rooftop pool, fitness center, and spa enhance the guest experience. This is an opportunity to apply your hospitality skills and grow with a company that offers advancement opportunities. At Hilton Grand Vacations our goal is to make someone’s day, every day. We work in an exciting, positive environment that helps guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. Hilton Grand Vacations is dedicated to creating lifelong memories through an inclusive culture of belonging, celebrating the uniqueness of over 14,000 team members who deliver memorable experiences daily. As an award‑winning workplace we recognize, reward, and support every achievement, big or small, and we are committed to making a positive impact in our industry and communities. Our global community of more than 14,000 team members is the talent behind these experiences. • Excellent health care options, including medical, dental, and vision • Recognition Programs and Rewards • Travel Discounts Program • Outstanding Paid Vacation Program and Paid Sick Days • Employee Assistance Program that supports physical and mental wellbeing • 401(k) program with company match • Tuition reimbursement programs • Employee Stock purchase program • Numerous learning and advancement opportunities • Open and flexible availability, including weekends and holidays

Work Environment

Onsite