Plumber

About the Role

You will be responsible for a wide range of plumbing repairs and maintenance in occupied social housing, working directly with residents to ensure homes are safe, functional and comfortable while providing a professional level of customer service. • Carry out responsive plumbing repairs in occupied properties. • Diagnose and repair leaks, blockages and drainage issues. • Replace taps, toilets, cisterns, basins and other sanitary ware. • Repair or replace pipework, valves and fittings. • Investigate and resolve problems with hot‑water systems and radiators. • Ensure work complies with current plumbing regulations and health‑and‑safety standards. • Record job details, materials used and completion notes using handheld devices or job sheets. • Remove, repair or replace bath panels to access pipework and refit them professionally. • Maintain tools, equipment and the company vehicle in good working order. • Work respectfully in residents’ homes, keeping the environment clean and safe. • Identify and report additional works, safeguarding concerns or property issues. • Participate in the out‑of‑hours emergency rota when required. • Provide high levels of customer care at all times.

Key Responsibilities

• ▸plumbing repairs
• ▸leak diagnosis
• ▸pipework replacement
• ▸hot‑water service
• ▸compliance checks
• ▸job recording

What You Bring

Applicants must have the right to work in the UK, hold a full UK driving licence, be over 21 with less than nine penalty points, and will undergo background and security checks; further information can be requested from Laura Bourne at [email protected]. • Proven experience in domestic plumbing repairs and maintenance. • Experience in carpentry repairs and maintenance. • Full UK driving licence. • Ability to work independently and manage workload effectively. • Strong fault‑finding and problem‑solving skills. • Excellent customer service experience in occupied homes. • Good understanding of health and safety regulations and safe working practices. • Ability to use handheld devices or job management systems to record work. • Willingness to participate in out‑of‑hours emergency rota.

Requirements

• ▸plumbing
• ▸carpentry
• ▸driving licence
• ▸fault‑finding
• ▸customer service
• ▸safety

Benefits

The role offers a full‑time permanent contract for an experienced plumber in Croydon, with a salary up to £37,170 per annum, a company van, fuel card and a 42.5‑hour week (Monday to Friday, 8 am‑5 pm). Mears Group provides 25 days of annual leave plus bank holidays, an annual fun day, volunteering leave, staff discounts on groceries, holidays and other perks, as well as family‑friendly policies, uniform and a supportive, inclusive workplace that values diversity, veterans and social mobility. • Up to £37,170 annual salary plus company van and fuel card. • 25 days annual leave plus bank holidays. • Annual Mears Fun Day and paid volunteering leave. • Staff discounts on groceries, holidays, eye tests and more through Mears Rewards.

Work Environment

Field