Customer Service – Self Storage Manager

About the Role

Property Managers operate independently across multiple locations, spending time both inside and outside the facilities. They assess customers’ storage needs, recommend solutions, and sell packing and moving supplies. Daily duties include inspecting storage units for inventory and availability, auditing cash drawers, making bank deposits, and conducting reminder or collection calls to keep payments current. • Assess customer storage needs and recommend solutions. • Sell packing and moving supplies to customers. • Perform daily unit inspections to ensure inventory readiness. • Audit cash drawers and process bank deposits. • Conduct payment reminder and collection calls. • Lift or move items up to 35 lb and walk outdoors up to 50 % of the shift. • Climb stairs, open large doors, and perform routine cleaning and maintenance. • Maintain interior floors by sweeping and mopping; keep exterior grounds clean. • Provide flexible full‑time schedule (9:30 am‑6 pm, weekends until 5 pm).

Key Responsibilities

• ▸storage assessment
• ▸supply sales
• ▸unit inspection
• ▸cash auditing
• ▸payment collection
• ▸facility maintenance

What You Bring

Physical requirements involve the ability to lift or move items up to 35 pounds, walk around facilities for up to half of the workday, climb stairs, and open large doors. The role also includes routine cleaning and maintenance tasks such as sweeping, mopping interior areas, and maintaining exterior grounds free of debris. Successful candidates typically come from customer‑service‑focused sales environments such as retail, restaurants, fast‑food, or other service‑based companies. A valid driver’s license and personal vehicle are required for travel between work locations, with mileage reimbursement provided. • Work independently across multiple storage locations. • Must have valid driver’s license and personal vehicle for travel between sites. • Prior experience in customer‑service sales environments (retail, restaurant, fast‑food) preferred.

Requirements

• ▸driver's license
• ▸personal vehicle
• ▸customer service
• ▸independent
• ▸physical lifting
• ▸multi-site

Benefits

Public Storage, the leader in the self‑storage industry, is actively hiring. The position offers a starting wage of $17.00 per hour. Team members enjoy a Total Rewards package that includes flexible full‑time schedules from 9:30 am to 6 pm, with weekend coverage until 5 pm. Employees working an average of 20+ hours become eligible for full‑time benefits such as medical, dental, vision, 401(k) matching, paid time off, sick leave, and a flexible spending account. Additional perks include company‑paid life and accidental death insurance, exclusive vendor discounts, mileage reimbursement for travel between properties, and performance‑based bonuses for property managers. Public Storage has been recognized as a Great Place to Work, ranking in the top 5 % for work culture and top 10 % for diversity and inclusion. Apply now to join the #1 team in the self‑storage industry. • Earn eligibility for medical, dental, vision, 401(k) match, PTO, sick leave, and FSA after 20 + hours per week. • Receive company‑paid life and accidental death insurance, vendor discounts, mileage reimbursement, and performance‑based bonuses.

Work Environment

Field