Transport Planner

About the Role

• Coordinate internal and external shipping and orders. • Optimise resource use to meet customer needs. • Balance commercial, economic and quality goals to deliver outstanding service. • Identify customer requirements and use company resources economically. • Negotiate delivery times for mutual benefit of customer and company. • Prioritise deliveries during supply issues and liaise with weighbridge staff. • Assess vehicle requirements using forward programme and negotiate schedules. • Monitor daily programme and advise customers of delivery status. • Accurately take or amend customer orders and maintain dispatch comments. • Investigate customer and haulier queries promptly. • Update key personnel via desktop text system. • Develop relationships and rapport with customers and internal departments. • Manage customer complaints, referring to third parties when appropriate. • Prepare Order Centre reports as required. • Maintain a professional demeanour at all times.

Key Responsibilities

• ▸shipping coordination
• ▸resource optimisation
• ▸delivery scheduling
• ▸vehicle planning
• ▸order management
• ▸report preparation

What You Bring

• Good working knowledge of production processes and operational limitations. • Strong product knowledge, particularly within asphalt and drystone. • IT literate with experience using Microsoft Word, Excel, SAP and Syncrotess. • Strong verbal and written communication skills. • Experience in a similar working environment.

Requirements

• ▸production
• ▸asphalt
• ▸word
• ▸excel
• ▸sap
• ▸syncrotess

Benefits

Heidelberg Materials promotes a supportive employee experience with a competitive package that includes salary, bonus incentives, a generous pension and life assurance. Employees enjoy 27 days of holiday plus bank holidays, flexible and agile working, holiday purchase and sabbatical options, as well as family‑friendly policies such as enhanced maternity, paternity and adoption support. The company also offers wellbeing programmes, employee assistance, retail discounts and continuous learning opportunities, and it has earned multiple Employer of Choice accreditations. The organisation strives to create an inclusive and respectful workplace where every individual can bring their unique skills and background. A strong focus on diversity, openness and transparency underpins recruitment, and candidates are encouraged to apply even if their experience does not perfectly match the job description. Employee networks and paid volunteering days support a culture that celebrates LGBTQ+, women in STEM, Armed Forces veterans and other communities. Heidelberg Materials is committed to providing reasonable accommodations for individuals with disabilities throughout the recruitment process. Applicants needing support should inform their recruiter, and the company offers resources such as compatible screen‑reading technology and contact details for further assistance.

Work Environment

Office Full-Time