Service Projects Team Administrator

About the Role

The role is responsible for supporting all administrative functions related to the delivery of Service Project Operations. You will develop a comprehensive understanding of the team’s and customers’ needs to provide administrative support across service delivery functions. • Arrange and coordinate meetings with internal and external stakeholders. • Support team members with administrative tasks such as general business process administration and updating records. • Capture important incoming information and relay it to relevant team members (e.g., meeting changes, customer calls, data from service delivery teams). • Participate in team meetings, training, and toolbox talks. • Perform general document control (filing, printing, archiving, etc.). • Assist management and supervisory staff in preparing project delivery and installation plans. • Collate service delivery documentation (e.g., periodic inspection results, commissioning certificates, electrical test results). • Support service delivery teams with reporting requirements such as health & safety incidents and onboarding. • Assist service delivery teams with material needs, e.g., consumable material shortages. • Generate and implement ideas and suggestions for the team, function, and business.

Key Responsibilities

• ▸meeting coordination
• ▸document control
• ▸project planning
• ▸reporting
• ▸material support
• ▸service delivery

What You Bring

Our culture promotes diversity, inclusion, and flexible working practices, fostering innovation and belonging for all employees. The position requires strong communication, organisational and problem‑solving skills, as well as the ability to work independently and collaborate effectively with internal and external stakeholders. • Communicate effectively within the team and externally at all levels. • Excellent communication skills. • Ability to work independently and take ownership of tasks and incidents until completion. • Ability to build relationships with colleagues and customers. • Strong organizational skills. • Proven ability to work well under pressure. • Problem‑solving skills. • Previous administration and team coordination experience. • Customer‑facing experience. • Experience working in a team environment. • Proficiency with Outlook, Word and Excel. • Strong attention to detail. • Ability to remain composed in an agile environment.

Requirements

• ▸outlook
• ▸word
• ▸excel
• ▸communication
• ▸problem‑solving
• ▸teamwork

Work Environment

Office Full-Time