Wm
Leading provider of comprehensive waste management services across North America.
India Associate, HR Operations
HR admin support handling employee inquiries and coordinating HR operations
Job Highlights
About the Role
The HR Administrative/Operations Assistant provides support to all employees and stakeholders, handling incoming calls, emails, and in‑person meetings related to internal HR policies, practices, procedures, and training. The role receives, routes, resolves, documents, and closes inquiries accurately and promptly, ensuring a high‑quality, customer‑focused experience. The position works cross‑functionally with Centers of Expertise, HR Business Partners, and other departments to facilitate seamless handoffs and communication, and may contribute to special project teams as needed. • Handle incoming queries according to the service model. • Respond to general inquiries about transition activities per established policies and procedures. • Create electronic records of customer and stakeholder interactions and provide efficient, quality service. • Assist other HR teams and projects as needed to support internal and external business partners. • Coordinate with internal shared services to cover payroll, benefits, recruiting, training, and other transition aspects. • Perform administrative tasks such as research, updating templates and reports, and preparing collateral materials. • Establish and maintain record‑keeping and filing systems, classifying and filing correspondence and documents. • Ensure required information is received, accurately entered into the online system, and submit updates and reports as needed. • Answer routine queries for managers and employees, act as a liaison to resolve problems and clarify concerns. • Maintain all files and records for processes and procedures. • Participate as an active member of cross‑functional special project teams.
Key Responsibilities
- ▸inquiry management
- ▸record keeping
- ▸data entry
- ▸payroll coordination
- ▸report preparation
- ▸team collaboration
What You Bring
A bachelor’s degree in any discipline and at least six months of relevant experience are required; additional preferred qualifications are noted. The role is based in a professional office environment and requires regular use of standard office equipment such as computers, phones, and copy machines.
Requirements
- ▸bachelor's
- ▸6 months
- ▸computers
- ▸phones
- ▸copy machines
- ▸office
Work Environment
Office Full-Time