Eaton
A global leader in power management, providing energy-efficient solutions for various industries.
Quality Technician
Provide quality support through product testing, evaluations, investigations, and improvement.
Job Highlights
About the Role
The primary function of this role is to provide quality support for customers through product evaluation, testing, investigations, and communications. The position collaborates with factories, design teams, and other functions to enhance product quality. • Perform technical evaluations and repairs of warranty returns • Participate in problem‑solving teams • Write post‑evaluation customer reports • Process shipping, receiving, and movement of PIC products at Menomonee Falls • Enter return and evaluation data into the VISTA system • Support follow‑up on issues with customers and factories • Provide same‑day responses to internal and external emergency requests • Deliver PIC customer service and administrative support as needed • Use customers’ online quality portals to post evaluation results • Ensure compliance with corporate and local EHS policies • Facilitate continuous improvement to meet quality, productivity, and growth objectives • Troubleshoot malfunctions, perform basic root‑cause analysis, and report findings • Use mechanical and electrical measurement tools, as well as hand and power tools • Lift and move objects up to 35 lb • Apply quality tools such as Six Sigma, lean, and cost‑of‑quality methods • Utilize problem‑solving tools including 8D, root‑cause analysis, and SPC • Collaborate effectively with customers, suppliers, factories, and cross‑functional teams
Key Responsibilities
- ▸warranty repairs
- ▸technical evaluation
- ▸data entry
- ▸shipping logistics
- ▸customer reporting
- ▸emergency response
What You Bring
Basic qualifications include an associate’s degree in Industrial, Electrical or Mechanical Technology (or completion by May 2026) or a high‑school diploma/GED with significant hands‑on experience in electrical circuitry. Candidates must reside within a 50‑mile radius of the site; no relocation assistance is offered, and Eaton does not sponsor immigration visas for this position. • Demonstrate working knowledge of FMEAs, pFMEAs, gauge R&R/MSA, and control plans • Read schematics and technical diagrams • Exhibit strong analytical and problem‑solving abilities • Remain organized, self‑motivated, and capable of working with minimal supervision
Requirements
- ▸fmea
- ▸schematics
- ▸problem solving
- ▸self‑motivated
- ▸associate degree
- ▸electrical tech
Benefits
Eaton’s Industrial Controls Division is currently seeking a Quality Technician. This on‑site position is located in Menomonee Falls, WI. The expected annual salary range is $53,000‑$78,000, though actual compensation depends on the candidate’s skills, experience, qualifications, market and business considerations. The company offers health, welfare, retirement benefits and various paid or unpaid time‑off programs, subject to eligibility factors such as geographic location, hire date, and collective‑bargaining agreements.
Work Environment
Onsite